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Job #: R-00026536
Location: St. Louis, MO
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Top Secret/SCI
Referral Eligibility: Eligible
Group: Intelligence

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Job Description:

Why wake up every day and want more when YOU CAN HAVE IT?  Do you love KNOWING at the end of each day that your work made a difference?  Have you ever wondered what it would be like to work with one of the BEST in government contracting?  Ranked by Forbes in 2018 as a Top 100 government contractor and one of the World’s Most Ethical Companies, Team Leidos is one you don’t want to overlook.   

Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. We embrace and solve some of the world's toughest challenges. We’re focused on ensuring our intelligence customers have the right tools, technologies, and tactics to keep pace with an ever-evolving threat landscape and succeed in their mission to protect people and critical assets around the world. Who wouldn’t be fulfilled being part of that every day?  We know once you join Team Leidos, you are sure to go home at the end of every day knowing YOU MADE A DIFFERENCE, resulting in one of the most REWARDING careers you could have imagined.   WE WANT YOU!!

We are seeking qualified candidates for a Unified Communications Systems Technician to support a government customer in St. Louis, MO. An active TS/SCI level clearance is a hard REQUIREMENT to be considered. This role is responsible for operations and for sustaining voice and video communication networks. Will work with Unified Communications Engineering resources to aid in troubleshooting Unified Communications voice/video endpoints and systems. Quickly respond to customers regarding application/hardware related problems, resolve on the spot issues and further work within Cisco systems to provide Tier I and Tier II support. 

Duties and Responsibilities: 
1.    Work daily within Remedy ticketing system to provide support for voice, video and/or data communication issues 
2.    Support Cisco collaborated endpoint technologies to include 

  • Cisco 7900, 9900 and 8800 series endpoints
  • Cisco Unified Communications Call Manager (CUCM) version 10.x
  • Cisco Unity Connection
  • Cisco Unified Communications Manager IM and Presence
  • Cisco Telepresence Solutions
  • TMS, VCS, vBrick, MSE8000, 8710
  • Cisco EX, DX, SX, MX series


3.    Perform network and system administration duties

  • Assist in system updates and scheduled outages. 
  • Configures systems and user device profiles for multiple domains
  • Add/move/changes within CUCM and TMS

4.    Maintains current working knowledge of relevant system technologies


  • TS/SCI level security clearance
  • BS degree or equivalent experience and less than 2 years prior relevant experience.
  • Cisco experience
  • Remedy ticketing experience

"External Referral Eligible"


External Referral Bonus:


Potential for Telework:


Clearance Level Required:

Top Secret/SCI



Scheduled Weekly Hours:




Requisition Category:


Job Family:

Systems Administration


Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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