To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00027473
Location: Bellevue, NE
Category: Customer Support
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Standard Plus On Call
Potential for Telework: No
Clearance Required: Secret
Referral Eligibility: Ineligible
Group: Defense

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Description

Job Description:

Leidos is looking to hire an Entry Level Technical Administrator to support a new opportunity in Bellevue, NE.

Entry-level technical administrative person whose duties and responsibilities include activities related to technical administration of program areas. Job requires limited use and/or application of basic principles, theories, concepts and a general knowledge of industry practices and standards. Demonstrates the skill and ability to perform basic professional tasks and solve routine problems of limited complexity following established policies and procedures. Work is closely supervised. Contacts are primarily with immediate supervisor, and other personnel in the section or group.

Primary Responsibilities

  • Provides technical support for computers and associated networks.
  • Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors.
  • Connects personal computers and terminals to existing data networks.
  • Maintains trouble logs.
  • Completes paperwork and other tasks needed to satisfy Security requirements.
  • Works with Security to remediate classified data spillage incidents.
  • Coordinates with users, IT staff, server administrators, network engineers, and customer and IT management.
  • Reviews the trouble ticket queue to identify issues for resolution.
  • Resolves tickets within established SLAs.  Raises issues that require management attention or involvement.
  • Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.
  • Works with system administrators and other staff to resolve support issues, escalating where appropriate.
  • Exhibits good communication skills, an energetic approach, and patience with customers.

Basic Qualifications

  • Bachelor's degree with 1 year of IT support experience; OR an Associate’s degree (or other 2-year technical degree) with 3 years of IT support experience; OR a High School Diploma with 5 years of IT support experience is required
  • Must have an 8570 compliant certification (IATI) within 6 months for unsupervised access
  • Candidates must have a current DOD Secret clearance (or higher) with an original adjudication, or a periodic reinvestigation date, completed within the last 6 years in order to be considered
  • Ability to lift equipment weighing up to 40 pounds
  • Ability to work after hours, and weekends, as needed

Preferred Qualifications

  • Bachelor’s Degree
  • Experience with WebLogic & Oracle DB
  • Experience with PowerShell scripting
  • Experience with zero and/or thin client devices
  • Cross-platform experience (i.e. two or more of the following: Windows, Linux, Solaris, OSX, UNIX, etc.)

External Referral Bonus:

Ineligible

Potential for Telework:

No

Clearance Level Required:

Secret

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Standard Plus On Call

Requisition Category:

Professional

Job Family:

Customer Support

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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