To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at

Whenever possible, we are using telephone meetings and online chats to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader.

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

Close Window
Join our talent network

Job #: R-00030120
Location: Portsmouth, VA
Category: Field Operations
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: ADP2 / IT2
Referral Eligibility: Ineligible
Group: Health

This job posting is no longer active.

Share: mail twitter linkedin


Job Description:

Leidos’s Military & Veterans Health Solutions Group currently has an opening for a Site Manager at Portsmouth, VA.

Oversees daily operations of AHLTA/CHCS and DII systems at the customer site to ensure system availability. This position is responsible for controlling the process of ensuring accurate and timely technology support and problem resolution to internal and external customers. Is responsible for resolving complex and everyday service requests relating to CHCS/AHLTA, server, and network hardware and software problems and malfunctions; interacting and consulting with clients to manage client satisfaction; providing guidance, assistance, and follow-up on client inquiries; and assisting in the implementation of CHCS/AHLTA hardware and software. Supervises and coordinates the activities of workers who provide problem solving support for CHCS/AHLTA. 

Manages overall installation and maintenance of CHCS/AHLTA hardware and software; monitors overall system performance. Troubleshoots main frame hardware and application software. Loads new software releases and software maintenance updates at the customer site as required. Logs trouble calls with the Support Center to include follow-up until problem resolution. Maintains a site log of trouble calls and accumulates data for effective problem resolution statistics. Performs system security checks on a routine basis; Performs system analysis, integration and support of new interfaces/products. Communicates with external Leidos and customer resources for planned site activities and implementation actions. Manages the tasks, priorities, and objectives of the incumbent staff within the hospitals and remote clinics. Interviews/evaluates a select pool of personnel for technical support positions when required. SCOPE: 

Assists the chief of information services and communicates with external Leidos and customer resources for planned site activities and implementation actions. May supervise local site operations staff and remote MAAG hosted site staff. Communicates with external, Leidos and customer resources for planned site activities and implementation actions. Supervises operations staff and site user support/help desk. Manages site deliverables, ensuring quality and timeliness of services. Coordinates system availability and preventive maintenance of systems, including peripherals. 

Works on diverse tasks and ensures project budget, schedules, and performance requirements are met for CHCS/AHLTA program support. Contributes to the development of the organization's goals and objectives. Frequently interacts with customers at the host locations , MAAG supported locations, and functional peer groups. Plans, directs, and coordinates the internal information technology support team / help desk. Performs extensive customer communication. Oversees servicing of a range of equipment from end user workstations to servers to networks. Plans, directs and coordinates daily activities of a department/group/team. 

Manages the overall installation and maintenance of hardware and software for CHCS and AHLTA; Monitors overall system performance. 

1.    Site Administration Tasks to include CHCS/AHLTA, DII System administration, scheduled backups
2.    Support System Upgrades (Hardware / Software / Firmware)
3.    Manage Site Level and MAAG hosted sites CHCS/AHLTA System Availability 
4.    Assist System Engineering with monitoring  System Performance  and  Management of identified  bottlenecks
5.    Assist Software Engineering / Tier 3 with resolution of data integrity issues.
6.    Install SDD-approved software (change packages, special software, quick fixes,  security patches)
7.    Maintain MHS-approved interfaces between SDD IT Systems(CHCS/AHLTA) in coordination with primary vendor
8.    Provide onsite support for testing, evaluation and implementation of new SDD- approved system enhancements
9.    Provide Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)
10.    Plan, coordinate, and participate in major system events for CHCS/AHLTA.
11.    Perform technical escalation
12.    Support special projects directly related to CHCS/AHLTA
13.    Other duties as assigned supporting CHCS/AHLTA.

Education and Experience:
BS degree and 2-4 years of prior relevant experience.

Meet the DOD 8570 certification requirement by obtaining and/or verifying your Security + certification prior to your start date.

US Citizenship required becuase an ADPII government security clearance is required to be obtained and maintained throughout your time in this position. 

External Referral Bonus:


Potential for Telework:


Clearance Level Required:

ADP2 / IT2



Scheduled Weekly Hours:




Requisition Category:


Job Family:

Field Operations


Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community