To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00030652
Location: Columbia, MD
Category: Field Services
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Top Secret
Referral Eligibility: Ineligible
Group: Corporate

This job posting is no longer active.

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Description

Job Description:

Leidos Corporate Group is looking for an IT Support Technician to perform both on-site and remote desktop support in the Leidos corporate environment. This is an on-site position based in Columbia - MD and it requires active Top Secret clearance to be considered.

The onsite support responsibilities will perform both local, hands-on support as well as remote support and will occasionally be responsible for hands-on support for other IT teams for installation, troubleshooting and maintenance of infrastructure equipment (servers, routers, switches, etc. at the assigned location(s). The remote support responsibilities will support end users across smaller, remote Leidos locations, home users, and users at Leidos customer locations and will coordinate remote repair and/or depot support as required.

Job Responsibilities:

  • Support and maintain Windows 10 desktop environment
  • Configuration and support of printers in a Windows network environment
  • Support and troubleshooting of common desktop applications to include, but not limited to: Microsoft Office Suite, McAfee hard drive encryption, Antivirus and Host Intrusion Prevention, eID and Smart Card middleware and hardware, Endpoint backup software, Adobe Acrobat, and Microsoft Lync/Lync EV
  • Perform remote desktop support utilizing remote assist applications (Lync, Bomgar, etc.)
  • Document & follow processes, procedures, knowledge articles related to support environment
  • Perform server & network equipment installation (rack & stack) and basic troubleshooting and maintain site documentation.

Required Qualifications:

  • Bachelor's degree and 2+ years of desktop support experience in a large corporate environment. Additional years of related experience will be considered in lieu of a Bachelor's degree.
  • Prior experience should include supporting Windows 10 desktop environment and other common desktop applications such as MS Office Suite, McAfee hard drive encryption, Antivirus and Host Intrusion Prevention, eID and Smart Card middleware and hardware, Endpoint backup software, Adobe Acrobat, and Microsoft Lync/Lync EV
  • Top Secret clearance is required (Polygraph preferred)

Desired Qualifications:

  • Active TS/SCI with Polygraph clearance
  • Experience in supporting Mac OS and iOS devices
  • MCP/MCSA/MCSE, A+, Network+, Security+

External Referral Bonus:

Ineligible

Potential for Telework:

No

Clearance Level Required:

Top Secret

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Field Services

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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