The Government Health and Safety Solutions Operation is seeking a Documentation Lead, contingent upon contract award, in the Bethesda, MD area.
The documentation lead will be responsible for management, development, maintenance, and quality assurance of all internal and external documentation for the program. The candidate will be responsible for program documentation schedules, budgets, and delivery for a wide variety of products. Examples of required documents include user operation guides, web-based user information and FAQs, security documentation, policy documents, and system technical guides.
- Manage program documentation for a collaborative mental health data archive used by a wide array of contributors, researchers, and stakeholders
- Define resource requirements and assign staff to successfully meet deliverable schedules and manage documentation budgets
- Establish and maintain document control processes to include configuration management and versioning of documentation
- Generate program documentation plans in concert with other program lifecycle activities including software development, database management, program management, and operations and maintenance activities
- Work with business process owners, engineers, and end-user stakeholders to document system user operations procedures focused on sharing and consuming of mental health data
- Overseeing continual improvements to existing documentation based upon system updates and end-user recommendations
- Provide quality control for all program deliverables and website content
- Manage and maintain content management for internal customer web portal
- Ensure Section 508 compliance for all program deliverables and website content
- Bachelor’s degree and eight years of related documentation experience
- Three years of experience managing teams of technical writers, trainers, technical editors, and web content developers
- Two years of experience developing documentation and web content compliant with Section 508 requirements
- Two years of experience developing computer-based web training for users with varying levels of expertise from basic users to highly specialized subject matter experts
- One year of experience working within a team employing an agile software development lifecycle methodology
- Advanced skill with Microsoft Office applications including Word, PowerPoint, and Excel
- Strong verbal and written communication skills
- Requires ability to obtain a Public Trust Clearance.
- Experience documenting procedures associated with management of clinical data
- Experience with NIH business processes
- Familiarity with system security documentation including system security plans, requirements traceability matrices, and disaster recovery plans
External Referral Bonus:Ineligible
Potential for Telework:No
Clearance Level Required:Public Trust
Scheduled Weekly Hours:40
Job Family:Documentation Control
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
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