To our valued Leidos candidates:

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With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

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Job #: R-00034188
Location: Austin, TX
Category: Business Systems Analysis
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Public Trust
Referral Eligibility: Eligible
Group: Health

This job posting is no longer active.

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Description

Job Description:

Leidos is seeking a Senior Applications/System Analyst in Austin, TX. This role is located onsite at our customer location, VA Austin Information Technology Center (AITC).

The qualified candidate must have extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record.  Must be able to evaluate cost factors and risk.

Hours:  6:00 a.m. – 2:30 p.m. Tuesday - Saturday  Onsite at the AITC in Austin, TX

This is an exciting opportunity to use your experience helping the IOSS mission. The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services. IO support helps to provide critical services focusing on consistent availability of Veteran-facing applications and quick delivery of benefits for Veterans

Primary Responsibilities

  • Perform discovery and requirements analysis for new system features, analysis of current system capabilities and limitations and design/engineer new system capabilities to meet requirements.
  • Provide SME level support on current VA network and server infrastructure monitoring tools. Reporting/dashboard tools.
  • Assist Enterprise Service Desk, IT, and performance testing staff on the use of the network and server infrastructure performance monitoring and availability of systems to find the root cause of performance and availability issues.
  • Develop standards, policies and procedures around the use of the network and server infrastructure performance monitoring and availability suite of products in the pre-production and production environments, and provide all recommendations to and for approval by the COR/VA PM(s) prior to implementation or changes.
  • Participate in tuning and troubleshooting efforts.
  • Work with customers to resolve identified performance and availability issues.
  • Adhere to all ITOPS IO and National VA program and naming standards.
  • Support, install, configure, and perform fault isolation for server migration and operating system upgrades. The migration and upgrade shall be accomplished on time and with insignificant user impact.
  • Document the technical procedures and guidelines used to install, configure and administer servers.
  • Create a complete documentation package from the gathered information.
  • Monitor and report on application behavior analytics, conducts smart triage by identifying, diagnosing and coordinating resolution of performance problems
  • Monitor high value Business-centric transactions and manages response actions.
  • Required operational experience with at least ONE: Service Now, Introscope, Splunk, AppDynamics, and Dynatrace application monitoring toolsets. Desired experience with Solar Winds, XpoLog, CA Tools (UIM, Spectrum), and Aternity.
  • Identify the functional domain in which problems reside (Server Utilization, network Saturation, Application Tuning).
  • Detect change of state conditions that have significance for management of Configuration Items (CIs) and IT services.
  • Ensure all events are communicated IAW SOP and/or takes further corrective action with the application owner.
  • Participate in all Major Incident Management and Root Cause Analysis calls and provides expert troubleshooting support as needed.
  • Escalate as per criticality matrix definitions
  • Notify the internal/external stakeholders per procedure
  • Provide Application Performance Monitoring (APM) input to daily shift reports and metrics.

Basic Qualifications

  • Bachelor Degree and 5 years of experience.  13 years of experience in lieu of Degree
  • Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers.
  • Required: Operational experience with at least ONE :Service Now, Introscope, Splunk, AppDynamics, and Dynatrace application monitoring toolsets.
  • Experience leading information technology projects involving innovation and/or modernization.
  • Experience developing and reporting upon metrics relative to operational and financial performance.
  • Excellent organization and analytical skills.
  • Exceptional ability to communicate with leadership, staff and customers
  • Manage shift operations and engagement across all lines of effort for the assigned shift.

Preferred Qualifications

  • Desired experience with Solar Winds, XpoLog, CA Tools (UIM, Spectrum), and Aternity.
  • Prior VA experience and recent VA credentialing (e.g. recent on-contract work).

External Referral Bonus:

Eligible

Potential for Telework:

No

Clearance Level Required:

Public Trust

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Business Systems Analysis

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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