Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.
Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.
We are seeking a Sr. Product Reliability Engineer in Tewksbury, MA to support our Security, Detection and Automation business.
The Sr. Product Quality Engineer’s mission is to improve the customer experience of Leidos Security Detection & Automation products by reducing significant field issues reported by our customers and field technicians. As a Sr. Product Quality Engineer, you will lead efforts to identify early life and recurrent failures of our systems in the field to improve system reliability. Security Detection & Automation division is the leading supplier of security detection systems with a focus on checkpoint, checked baggage, air cargo and ports & borders security screening systems.
Essential Duties and Responsibilities:
•Partner with Engineering, Service and Supply Chain teams to develop processes to track performance of fielded security screening products.
•Develop tools to monitor field product performance, including failure modes, availability and downtime metrics
•Perform reliability analyses as applicable
•Identify trends and prioritize based on severity, occurrence, safety and/or cost of each failure mode.
•Develop and drive improvement plans to reduce warranty costs and improve customer satisfaction
•Design FRACAS process including material movement in support of Failure Analysis globally.
•Leverage our databases to mine field quality data and identify issues. Identify if current database systems and tools are adequate to identify the top failure modes in the field.
•Work with Engineering team to conduct detailed failure analysis, identifying root-cause of problems across multiple disciplines (mechanical, electrical, firmware).
•Lead RCA process development and implementation with Third Party Logistics provider, Contract Manufacturer and Parts Suppliers to reduce quality defects in the field and drive Quality Methodology with key providers.
•Work closely with Supplier Quality Managers, Product Engineering and Supply Chain teams to apply knowledge to drive containment and corrective action implementation.
•Prepare technical reports and submit field investigation results to management
•Communicate field performance of the engineering systems, gather buy-in from peers and leadership on improvement priorities and urgency.
•Participate in continuous improvement activities, and take preventive actions for potential failure modes.
•Share Lessons Learned from previous field issues. Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated (DFMEAs).
Successful candidate must have:
•4 year BS engineering degree or equivalent
•Minimum 7 years work experience in technical project leadership
•Experience creating, developing and implementing transactional processes
•Strong 8D structured problem solving skills with proven track record of implementing effective corrective actions
•Proficient statistical analysis skills
•Demonstrated ability to analyze large Quality Datasets and Quality data system experience
•Experience with Quality Processes (FAI, NCM, RCA, RMA, etc)
•Strong Program Management skills including ability to design and drive multi-phase improvements across the organization
•Strong written and verbal communication skills.
•Independently manage multiple complex tasks and assignments in a fast-paced environment
•Ability to influence
Considered a strong plus:
•Equipment failure analysis experience
•Experience performing Weibull analysis
•Experience developing RAM predictions and validating accuracy using field data
•Experience in electro-mechanical systems
•Knowledge of x-ray systems
Experience with Supplier Quality Management
•Experience with ISO 9001 Quality Management Systems
•Six Sigma belt certification or skills
External Referral Bonus:Ineligible
Potential for Telework:No
Clearance Level Required:Other Clearance
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Testing and Quality Assurance
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.