To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00037139
Location: Washington, DC
Category: Systems Engineering
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance Required: None
Referral Eligibility: Ineligible
Group: Civil

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Description

Job Description:

Leidos is seeking an experienced Remedy Engineer to work at a customer site in Washington, DC.

Primary Responsibilities Include:

  • Responsible for supporting the Service Management System operations, to include engineers and the SMS development life cycle.
  • Development and management of all activities leading to the integration of the Remedy ITSM solution. 
  • Architect the BMC Remedy platform to meet identified requirements.
  • Provides technical leadership for the integration of requirements, design, and technology.
  • Design, documentation, development, modification, testing, installation, implementation, and support of new or existing information systems (which includes BMC Remedy Information Technology Service Management (ITSM) suite and their infrastructure.
  • Perform the analysis, integration, data and workflow development, documentation, testing, and implementation of solutions within the Remedy 9.x environment to support the forthcoming projects as directed.
  • Perform analysis and documentation of requirements and corresponding process analysis; monitor and manage the operating systems supporting the Remedy servers.
  • Perform modifications/configuration of prioritized ITSM modules, and any other configurations required.
  • Develop sound solutions to complex problems, produce system level reports, and report status to senior level Management.
  • Maintain application infrastructure in compliance with current operating system updates and application compatibility.
  • Deliver ongoing improvement opportunities with processes, standards, and policies.

Required Qualifications:

  • Bachelor’s Degree and 8 years prior relevant experience, additional years of experience will be considered in lieu of degree
  • 7 years of experience providing Service Management System administration services.  
  • Experience managing SMS development activities and proficiency in applying the SDLC and DevOps principles.
  • Experience supporting large user enterprise environments.
  • Experience implementing large scale Remedy-based ITSM solutions alongside possessing demonstrable experience leading and managing such implementations.
  • Excellent BMC Remedy product knowledge.
  • Ability to obtain a Public Trust security clearance, no current clearance is required to be considered.

Preferred Qualifications:

  • Prior Remedy development experience.
  • Experience in a cloud based environment.
  • Active Public Trust security clearance.

External Referral Bonus:

Ineligible

Potential for Telework:

No

Clearance Level Required:

None

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Systems Engineering

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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