To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00037925
Location: Albany, NY
Category: Field Services
Schedule (FT/PT): Full Time
Travel Required: Yes, 75% of the time
Shift: Standard Plus On Call
Potential for Telework: Yes
Clearance Required: Public Trust
Referral Eligibility: Ineligible
Group: Civil

This job posting is no longer active.

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Description

Job Description:

As a Field Service Technician, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. 

Possesses excellent communication skills, both oral and written.  Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. 
 
Essential Duties and Responsibilities:


-Must be able to respond to emergency and non-scheduled calls for service on a daily basis within established response time goals.
-Maintains clear and concise business communication proficiency, both oral and written
-Responsible for meeting daily service repair needs and driving customer satisfaction at assigned sites / locations.
-Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
-Installs, repairs and maintains equipment in the field; provides customer training as required.
-May be called upon to work on equipment that has little or no documentation or training.
-Completes all scheduled maintenance within required deadlines.
-Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
-Order, install, and return parts and manages repair parts cycle time
-Maintains an accurate inventory of parts and tools.
-Maintains currency on all technical certifications.
-Reviews all logs and maintenance tracking systems for open issues and prepares formal reports to customers as necessary.
-Ensures that tools and test equipment are properly maintained and calibrated
-Assesses product/equipment performance based on field support data; recommends modifications or improvements.
-Seeks to provide technical support to customers and other service professionals as required.
-Possesses a high level of technical knowledge
-Travel, overtime and work hours other than Monday-Friday may be required.
Other duties as required.
 
Qualifications:


-Graduate of technical school in electronics field or equivalent experience.

- At least 4+ years’ experience in field service environment.
 
Preferred Skills:


-Computer literacy; competency in use of all programs within MS Office Suite.

-Aptitude for learning specialized software programs
-Working knowledge of x-ray and/or CT technologies 

External Referral Bonus:

Ineligible

Potential for Telework:

Yes

Clearance Level Required:

Public Trust

Travel:

Yes, 75% of the time

Scheduled Weekly Hours:

40

Shift:

Standard Plus On Call

Requisition Category:

Professional

Job Family:

Field Services

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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