To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

Close Window
Join our talent network

Job #: R-00039102
Location: Fort Meade, MD
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance Required: Secret
Referral Eligibility: Eligible
Group: Defense

Share: mail twitter linkedin

Description

Job Description:

Leidos is actively recruiting for a cleared CSC Administrator to join our team on-site in Ft. Meade, MD. This role organizes and directs the configuration and operation of information management systems. Responsible for directing the work of other system administrators to provide the day-to-day system administration to include system and resource optimization, and user assistance. Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations. Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment.

Clearance: You must hold an active Secret Clearance to qualify and you must be eligible to obtain Top Secret SCI per program requirements. US Citizenship is required.

Primary Responsibilities

•    Serves as the initial point of contact for troubleshooting hardware/software PC problems
•    Provides phone support to users in the areas of e-mail/exchange, print services, directories, standard Windows desktop applications, chat, and SharePoint
•    Provides 2nd level support for DNS, Group Policies, Domain Services, Database Servers, VOIP, XMPP, McAfee Anti-Virus, ACAS, vCenter, WSUS, SolarWinds, and File Servers
•    Provides 2nd level support for routers, switches, firewalls, and network infrastructure
•    Answers trouble calls from Customers and Tier I organizations
•    Creates/Updates trouble tickets in DISA's Global Ticketing Management System (Remedy trouble ticket system)
•    Compiles analysis of trouble tickets to provide monthly trending reports
•    Monitors status of open tickets and reporting progress at the weekly operations meeting with the customer
•    Builds briefing slides concerning trouble ticket progress as required
•    Escalates: When Tier 2 can’t fix the issue, ensures the trouble ticket gets escalated to a third level engineer
•    Provides 24 by 7 call center support
•    Performs other duties as required

NOTE:   In this role, you will be trained for basic system administration duties in anticipation of taking on more technical assignments


Required Qualifications

•    Bachelor's degree in a related discipline (e.g. Computer Science, Computer Information Systems, Network Engineering, Math) and 10 years of experience - OR - 15 years of work experience with at least ten years directly related experience will be considered in lieu of degree.
•    Seven years direct experience in the last ten years direct experience with DoD/Military/Agency projects supporting IT networks
•    Must hold an active and current DOD Secret/SSBI clearance and be eligible to obtain TS/SCI eligibility
•    Position requires a current DoD 8570 IAT Level II certification


Preferred Qualifications

•   Foundations certificate (v3 or ITIL 4)

•  One or more of the following technical certification: Microsoft/OS, VMware, CCNA, Juniper, or SolarWinds certification

MPES

External Referral Bonus:

Eligible

Potential for Telework:

No

Clearance Level Required:

Secret

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Systems Administration

Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

   Save Job Saved

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community