The Leidos Security Service Center is seeking an experienced Business Quality Analyst located in Chantilly, VA.
The Leidos Security Service Center is seeking an experienced Business Quality Analyst who is responsible for driving insightful analytics and action-based reporting that measures business performance, and for recommending improvement areas for a centralized personnel security service organization.
This position supports the Security Service Center, facility security officers, and other field security teams through continuously striving for improved data, processes and developing the infrastructure for quality, error-free reporting. This is an opportunity to use your skills and experience to lead the development of operational dashboards, quarterly security business reviews, and effective metrics informing corporate and line management of clearance processing trends. We’re looking for talent with excellent communications, critical thinking, and collaboration skills to function in a high-paced, dynamic environment, as well as the ability to work independently, and as part of a great team.
-Evaluate processes and controls, and draft management comments and recommendations for process improvement.
-Maintain, update, and manage the Security Service Center audit reports, and oversee data error corrections with team managers.
-Analyze complex business problems and issues using data to provide insight to decision makers, implementing process changes, testing service catalog process enhancements in the testing environment, and process improvements that are sustainable and repeatable as well as consult with business stakeholders, and participate in cross-functional teams to address business issues.
-Update training materials, job aides, standard operating procedures, and desktop references for the Security Service Center team.
-Bachelor's degree and 5+ years relevant experience. 10+ years of direct relevant experience will be considered, in lieu of a degree.
-Advanced Excel, Access, and PowerPoint skills required.
-Proven SQL & Query writing skills.
-Experience creating quarterly business reviews, developing business process metrics and designing dashboards.
-Experience developing training materials, training aids, and policies and procedures.
-This positions requires a great deal of interactions with the Leidos Security Team, SSC Management, and individual team members.
-Understanding of DOD and IC personnel security policies and guidance.
-Understanding of SIMS security management system.
-Recommend internal Quality control checks and triggers in Security Information Management System (SIMS) to reduce the overall error rate of the center.
-Active Top Secret clearance.
-Two to four years personnel security administrative, or management experience.
-Self-starter with the ability to work independently, while at the same time being a solid group contributor with strong leadership skills.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 25%
Clearance Level Required:Top Secret
Scheduled Weekly Hours:40
Job Family:Business Systems Analysis
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.