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Job #: R-00044842
Location: Randolph Air Force Base, TX
Category: Software Development
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: Secret
Referral Eligibility: Eligible
Group: Defense

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Job Description:

The Leidos Defense Group has a career opportunity for a Senior ServiceNow Developer, based at San Antonio, Texas.

This position is in support of the Air Force Personnel Operation Activity contract at Randolph AFB which is transferring all personnel systems from a large physical data center into a cloud (AWS) environment.  ServiceNow is the software of choice to integrate IT Service Management and other aspects of this dynamic operational and devops environment.

The ServiceNow developer will manage a large ServiceNow infrastructure development and assist system engineers, system administrators and cyber security professionals to fully integrate ServiceNow into operations across the personnel community in the Air Force reaching 650,000 customers.

Primary Responsibilities:
SeviceNow Developer will have full knowledge and experience on the ServiceNow platform, services, and associated configurations.
Provides hands-on development and implementation support of ServiceNow including design, architecture, configuration, development best practices, implementation strategies for ServiceNow, and along with expert programming skills.
Collaborates with a diverse program team and must be able to communicate effectively in obtaining and synthesizing requirements, while working with the team to develop technical solutions that meets mission objectives. 
Develops and implements ServiceNow features as part of an interactive Agile development process, and support other ServiceNow initiatives.
Experience with the configuration and customization of the ServiceNow system.
Be able to create workflows and develop service requests in ServiceNow.
Develop scripts to automate tasks and processes within ServiceNow.
Familiar with ServiceNow Orchestration. 
Create and develop custom reports in ServiceNow.
Load and extract data to and from ServiceNow.
Ability to document unit testing results, perform analysis of test results, and prepare comprehensive evaluation reports.
Coding and maintaining cloud based systems and Web sites.
Coding and maintaining Web-based systems and applications for usability and Web accessibility.
Synthesize user requirements into system design and into coded implementation that acknowledges technical, schedule and cost constraints.
Automated regression testing using scripts.

Basic Qualifications:
Bachelors in Technical Specialty and 8-12 years experience or 6-10 years with Masters Degree or additional experience in lieu of degree.
Hands-on experience leading the design, development and deployment of ServiceNow.
Strong track record of implementing ServiceNow in a variety of distributed computing environments.
Clearance: Active Secret required at time of hire.
Must have Security + CE (DoD 8570 series IAT Level II Certification) before hiring.

Preferred Qualifications:
Integration of AWS cloud services with technologies from ServiceNow, Microsoft, Red Hat, and Linux.
ServiceNow Certified Application Developer Certification or higher.
AWS Associate Level Certification.

External Referral Bonus:


Potential for Telework:


Clearance Level Required:




Scheduled Weekly Hours:




Requisition Category:


Job Family:

Software Development


About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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