The Security Detection & Automation (SD&A) business unit currently has an opening for a Field Service Engineer III to support ongoing VACIS product development and product delivery activities.
Responsible for driving new and variant VACIS product development initiatives to completion / production readiness in support of near term customer procurement efforts. Position will require regular interaction with both internal and external stakeholders to meet specific product requirements, schedule and cost objectives. Position includes delivery of the product to the field and ongoing product sustaining efforts to support long-term maintenance.
Specific activities shall include:
Develop product specifications against customer and derived requirements.
Lead engineering resources to develop product to meet or exceed defined requirements.
Communicate contract requirements to functional teams via regular project meetings.
Ensure product design meets the technical, cost and schedule metrics as provided by management.
Lead product specific contract proposal efforts towards successful award.
Execute product delivery contracts to include production, installation and customer acceptance in the field.
Upon transition to product support, monitor product field reliability to ensure full customer satisfaction.
Day to day POC with the customer for active contracts.
Support the proposal process for new business opportunities
Create scope of works for subcontractor involved in deployment of products.
Identify, analyze, repair product failures and create detailed failure reports.
Serve as mentor for less experienced engineers and technicians.
Develop creative solutions for complex issues.
Develop test plans and work instructions for new products.
BS degree and 4 – 8 years of prior relevant experience with at least 2 years serving successfully in positions of major responsibilities such as Product Support Manager, Install or Field Service Manager. Or Masters with 2 – 6 years of prior relevant experience.
Ability to pass TSA suitability background check.
Technical background with direct Product Development experience.
Direct experience with non-intrusive inspection equipment.
Familiar with government and commercial fixed-price contracts. Coordination of product support.
Bilingual language skills (Spanish) a plus.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 25%
Clearance Level Required:None
Travel:Yes, 50% of the time
Scheduled Weekly Hours:40
Job Family:Field Services
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.