***This position allows for 100% telework with the opportunity for short deployments to Antarctica***
Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.
Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.
Leidos is the primary contractor executing the Antarctic Support Contract (ASC) on behalf of the National Science Foundation. Leidos is seeking a System Manager for the Pipeline system, which performs essential functions for the United States Antarctic Program (USAP). The Pipeline system is built on the Microsoft Customer Relationship Management (CRM) platform and is customized for the USAP to provide tracking and logistics management of all USAP personnel. The System Manager uses Pipeline to manage, track and report on USAP personnel as they deploy to and from Antarctica. The USAP relies on the accuracy and efficiency of Pipeline System management to ensure the success of deployment tracking processes and Station population management.
Essential Duties & Responsibilities:
The System Manager interacts with multiple divisions and agencies, spanning the globe in order to manage all personnel tracking and logistics. The System Manager also acts as the Product Owner for Pipeline, analyzing application needs, determining system enhancements, and prioritizing the strategic system direction in support of USAP goals and objectives. This position serves as the primary point of contact and subject matter expert on the software tool. The successful candidate will build and manage strong customer relationships to optimize the use of the system and maximize its applicability to the USAP.
Primary Responsibilities Include:
Collaborates with globally-dispersed teams to create Task Forces in Pipeline that align with the USAP mission and Antarctic station population limits.
Create and manage Workforce Organizational Units and Task Force Billets for all USAP participants.
Responsible for data collection, consolidation, management and reporting on Antarctic station population projections.
Eliminate excessive population spikes for Antarctic stations through data analysis and recommendations.
Expand inter-department and organizational coordination to reduce errors in data and improve transparency.
Approves Pipeline system access requests.
Reviews and updates standard operating procedures.
Interfaces with system stakeholders to understand and approve system change requests to ensure alignment with strategic direction and USAP mission.
Ensure that other parties responsible for entering information into Pipeline are doing so in accordance with standard operating procedures.
Interface with Pipeline vendor to provide system update/patching projections, bug reporting and upgrade strategies.
Provide Pipeline system Subject Matter Expertise by facilitating system implementations, user acceptance testing and “train the Trainer” functions as needed.
PHYSICAL AND / OR OTHER SPECIFIC REQUIREMENTS: Deployment to Antarctica may be required in this position (estimated 3-4 week deployments). This position requires successful completion of the National Science Foundation (NSF) physical, dental, and psychological examinations for deploying to Antarctica. Failure to meet these requirements may result in withdrawal of employment offer or other employment action. US citizenship or permanent residency is required.
Education & Experience Requirements:
Bachelor’s degree (preferred)
5 years of experience in the field of Information Technology; additional years of experience will be considered in lieu of Bachelor's degree
Prior experience as a System Manager and/or Product Owner
Familiarity with Microsoft or other CRM tools
Prior USAP experience (preferred)
Demonstrated managerial capabilities, business acumen, and strategic perspectives
Strong aptitude for customer engagement and customer relationship management
Ability to bridge the gap between IT and non-IT professional roles to support effective working relationships
An understanding of general information security considerations
Experience in managing vendor relationships
Driven by our talented workforce, the Integrated Missions Operation builds trust through an array of energy-related IT, environmental science and engineering solutions to meet our customers’ needs.
Key Programs and/or Capabilities:
- Antarctic Support Contract (ASC)
- Large Infrastructure
- Mission Support
- Digital Modernization
- Command & Control
- Mission Applications
- Energy and Environment
- Engineering Services
Leidos is growing! Connect with us on LinkedIn and Facebook.
We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive and ethical work place. In fact, in 2020, Leidos was ranked as one of the “World's Most Ethical Companies” by the Ethisphere Institute for the third consecutive year.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 100%
Clearance Level Required:None
Travel:Yes, 25% of the time
Scheduled Weekly Hours:40
Job Family:Business Process
Pay Range:Pay Range $71,500.00 - $110,000.00 - $148,500.00
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.