Fields Operations Engineer/Lead

Description

Job Description:

The Enterprise & Cyber Solutions Operation is hiring a Fields Operations Engineer/Lead to support the National Air and Space Intelligence Center at Wright-Patterson Air Force Base, Ohio. An active TS/SCI is required; all work is onsite.

Primary Responsibilities

• Manage the team that operates, maintains, secures, and repairs multiple physical security systems across multiple facilities. Systems include Access Control System for badging and granting access to secure areas, an Intrusion Detection System that monitors authorized and unauthorized access to facilities, and a Closed Circuit Television system that monitors and records audio/video of all aspects of the physical environment.

• Manage and maintain and sustain integration of Top Secret Access Control System with the Intelligence Community Badge System ensuring all authorized IC Badged personnel are granted access to NASIC facilities

• Coordinate between Security Office and Facility Engineers for modification and new requirements

• Document all installations, configuration changes, network layout, and alarm views

• Adding/deleting users, modifying permissions, and attributes

• Completing ad hoc queries and reports as requested by Government personnel

• Sustainment services support a variety security control and access equipment. Must be able to perform fault diagnosis, repair, overhaul, refurbishment, scheduled preventative maintenance services include installation as well as calibration and alignment. Maintenance support includes electronics and mechanical support such as turnstiles and electronic control unit (ECU) repair also provide a 24x7 technical support.

• Response for maintaining and administer Access Control System (ACS), to include all cameras, recorders, remote access units, turnstiles, portal electrical latch assemblies, servers, and associated database

• Provide monthly preventive maintenance for non-emergency requirements including servers, storage devices, controllers, database backup, and door hardware support.

• Provide updates to portal tables, access permissions, user accounts, roles, mapping, workspace, and devices for ACS and IDS.

• Install portal devices using OEM best practices

• Provide non-emergency maintenance completed within approved schedule downtime

• Provide emergency or critical maintenance completed within approved time period

• Ensure defective parts are documented and sent to the vendor for repair

• Ensure vendor repairs are received and tested and returned to Government bench stock

• Ensure warranty repairs are installed and tested then the devices are returned to operation service for redistribution to the customers

• Provide firmware updates, configurations, and portal assignments

• Provide Sonic Crypto/Cisco switches support to included rekeying/assigning IP addresses/subnet

• Install and support over 64 fixed and PTZ Bosch internal and external Cameras

• Support 8 digital recorders

• Provide maintenance of CCTV distribution network, including remote monitoring stations

• Support CCTV alarm call-ups and presets

• Installation and maintenance of multi-vendor “Omega/Fastlane” turnstile support

• Support turnstiles which are ingress/egress devices which activate a barrier device during violation to control entrance or exit from the facility

• Provide Windows/SQL/Hardware/Administration support to include software updates, license software changes, update to antivirus application, installation of OEM software updates and patches, executing scripts to add/delete/modify accounts, fields, Organizational Units, filters, and General Policy Object coverage, updating hostnames, internet protocol (IP) numbers and managing IP assignments, changes, conflicts, resolutions, providing SQL Administration support to review for possible failures or database corruption, proper backup and restore operation, Domain Name Service configuration integration and Network integration services

• Provide maintenance for Diebold LINX Predator Elite to include database maintenance support for SQL Server like database changes and recover, software updates, bug fixes and patches, OS updates and support, event log and hardware failure monitoring, system backups and mirroring support and configuration control.

• Provide DAQ StarWatch SMS Enterprise Maintenance to include database maintenance support for SQL Server like database changes and recovery, software updates, bug fixes and patches, OS updates and support, event log and hardware failure monitoring, daily system backups and mirroring support and configuration control

• Install and maintain the vehicle gate and pedestrian gate control

• Install and maintain the TOA call box for entry point to guard post communication system

• Manage database synchronization between local ACS database and Air Force IC Badge database at the Air Force District of Washington to ensure all IC Badge information is current

• Maintain architectural diagrams and document all installations/changes in accordance with NASIC guidance

• Maintain list of equipment associated with this functional area

• Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month

Basic Qualifications

• Active TS/SCI clearance

• Information Assurance Technical (IAT) Level II (e.g., Security+) certification

• Experience or certification in one or both of the following LINX Predator Elite System Administration, Staging, Hardware Installation, and maintenance or SMS StarWatch System Administration & Hardware Installation and maintenance

• Bachelors’ Degree with eight (8) plus years of work experience

• Excellent communication skills and demonstrated ability to resolve all situations in a professional manner

• Strong leadership and accountability skills with a focus on delivering results

• Experience providing Windows/SQL/Hardware/Administration support to include software updates, license software changes, update to antivirus application, installation of OEM software updates and patches, executing scripts to add/delete/modify accounts, fields, Organizational Units, filters, and General Policy Object coverage, updating hostnames, internet protocol (IP) numbers and managing IP assignments, changes, conflicts, resolutions, providing SQL Administration support to review for possible failures or database corruption, proper backup and restore operation, Domain Name Service configuration integration and Network integration services

Preferred Qualifications

• Experience leading teams operating, maintaining, securing, and repairing multiple physical security systems across multiple facilities. Systems include Access Control System for badging and granting access to secure areas, an Intrusion Detection System that monitors authorized and unauthorized access to facilities, and a Closed Circuit Television system that monitors and records audio/video of all aspects of the physical environment.

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Potential for Telework:

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Travel:

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About Leidos

Leidos is a Fortune 500^® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.