Active Directory Specialist

Description

Job Description:

The IT Active Directory Specialist is responsible for implementation and account administration of Active Directory (AD), Exchange, and the Global Address List (GAL).  The qualified candidate will be responsible for creating, configuring, and maintaining accounts and Active Directory attributes.  Additional requirements include incident support for troubleshooting and system mitigation strategies.

PRIMARY RESPONSIBILITIES: 

• Performs root cause analysis of account and account access related outages by using Active Directory knowledge and following established procedures.  Executes life-cycle events for Active Directory accounts to include:

  • Creating new Active Directory accounts

  • Troubleshooting account access issues

  • Modifying AD Objects

• Collaborates as first escalation point for Service Desk interactions related to Active Directory associated user incidents.

• Monitors the 24x7 incident bridge to provide support when required for Active Directory Account related problems.

• Coordinates with Active Directory Engineers to support deployment of changes by following provided instructions for change implementation.  Additionally providing feedback to the Active Directory Engineers and the applications that support the role on any recommended process / application improvements.

BASIC QUALIFICATIONS:

• High School Diploma and five (5) years of information technology (IT) relevant experience including six (1) year using Active Directory that includes implementing basic changes from established documented procedures and maintaining enterprise level Active Directory solutions

• Basic knowledge of Microsoft Windows Server 2016/2019, Windows 10, Microsoft Active Directory, TCP/IP Protocols, and Group Policies

• Demonstrated experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment.

• Highly developed customer service ethic, coupled with a drive to deliver exceptional customer experience

• Experience controlling and monitoring user access to the system

• Possess good working knowledge and understanding of Windows credential stores such as Microsoft Active Directory and their related security capabilities and functions

• Possess a high degree of tack, diplomacy and professionalism when dealing with all types of clientele

• Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II (IAT II)

• U.S. citizen with a DoD Secret security clearance or higher

PREFERRED QUALIFICATIONS:

• Prior Navy NGEN or Marine Corps MCEN experience

• Information Technology Infrastructure Library (ITIL) certifications a strong plus

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

Scheduled Weekly Hours:

Shift:

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About Leidos

Leidos is a Fortune 500^® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.