Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.
Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.
Leidos is hiring an Information Technology and Communications Technical Event Implementer within the Leidos Antarctic Support Contract (ASC) to coordinate and manage the Information Technology and Communications (IT&C) technical events in support of the United States Antarctic Program (USAP). The Information Technology and Communications Technical Event Implementer provides administrative and coordination support for technical events that deploy or support the USAP mission in Antarctica. This position supports the overall National Science Foundation (NSF) USAP objectives.
***100% telework is allowed for this position and the travel time expected is up to 10% and may include short-term (2-6 weeks) deployments to Antarctica.***
Essential Duties and Responsibilities:
The Information Technology and Communications Technical Event Implementer is responsible for managing the programmatic onboarding, deployments, administration and Antarctic activity planning of technical events such as vendor maintenance or partner agency activities that are in support of the ITC mission, or NSF partnerships. The span of this position is all USAP sites (CONUS, New Zealand, Chile, and Antarctic Stations) including any of the IT or Communications disciplines. This position typically supports communications infrastructure events to include SATCOM terminal maintenance and support, partner agency communications systems and radio communications systems. This position is the primary point of contact for NASA and Joint Polar Satellite System (JPSS) partnerships with the National Science Foundation. In this role, this position ensures NASA and JPSS events are supported by Leidos ASC and the IT&C department. This position acts as a liason between these events, the NSF and ASC.
Duties and responsibilities include:
Customer service and support for NASA and JPSS technical events/partnerships
Coordination of NASA and JPSS needs with ASC, NSF and other program partners
On-ice coordination for NASA and JPSS during the Austral summer season at McMurdo Station to include transportation, training, cargo, workspace allocation and scheduling support
Administration and coordination for all technical events sponsored by the IT&C division of ASC as needed
Assistance in onboarding and processing technical events to include PQ and travel support for technical event participants
Coordinate with NSF stakeholders to ensure partner agency expectations and service levels are appropriate
Coordinate support for technical events with ASC and NIWC divisions, Antarctic station management and IT&C management
Monitor progress of on-ice support from CONUS as needed
Ensure proper safety, workplace and programmatic trainings are provided to technical events
Other duties as assigned
PHYSICAL AND / OR OTHER SPECIFIC REQUIREMENTS: Deployment to Antarctica may be required for this position. The individual in the position must successfully complete the physical and dental examinations as required by the NSF for deploying to Antarctica. Failure to meet these requirements may result in withdrawal of employment offer or other employment action.
Education and Experience Requirements:
6 or more years of Customer Service experience
Project management experience preferred, but not required
Technical event experience preferred, but not required
Bachelor’s degree preferred, but not required
Prior USAP experience preferred, but not required
Self-starting and engaged
Demonstrated organization and customer service skills
Aptitude for customer engagement and customer relationship management
Experience using Enterprise Application Software (EAS) scaled applications
Ability to identify and implement process improvements
Excellent communication skills
Driven by our talented workforce, the Integrated Missions Operation builds trust through an array of energy-related IT, environmental science and engineering solutions to meet our customers’ needs.
Key Programs and/or Capabilities:
- Antarctic Support Contract (ASC)
- Large Infrastructure
- Mission Support
- Digital Modernization
- Command & Control
- Mission Applications
- Energy and Environment
- Engineering Services
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We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive and ethical work place. In fact, in 2020, Leidos was ranked as one of the “World's Most Ethical Companies” by the Ethisphere Institute for the third consecutive year.
This role is covered by the Service Contract Act. The pay range for this position will be $28.85 per hour to $48.08 per hour.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 100%
Clearance Level Required:None
Travel:Yes, 10% of the time
Scheduled Weekly Hours:20
Pay Range:Pay Range $54,600.00 - $84,000.00 - $113,400.00
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.