To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00049986
Location: Arlington, VA
Category: Production
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Rotating
Potential for Telework: No
Clearance: Top Secret
Referral Eligibility: Eligible
Group: Defense

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Description

Job Description:

The Defense Group of Leidos is currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations in Arlington, VA.

Shift Schedule: 
7 a.m.-7 p.m.  Sunday –Tuesday and every other Wednesday
7 p.m.-7 a.m.  Sunday –Tuesday and every other Wednesday
7 a.m.-7 p.m.  Every other Wednesday and Thursday-Saturday
7 p.m.-7 a.m.  Every other Wednesday and Thursday-Saturday

Position Overview:

  • Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.

  • Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. 

  • Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.

  • Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. 

  • Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).

  • Must be proficient with Microsoft Office Suite.

  • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.

  • Perform workstation and server patching and other duties as they apply to supporting enterprise computing Tier III initiatives.

Required:

  • Requires high school diploma or equivalent and 5+ years of prior relevant experience. 

  • Active Top Secret DoD clearance.

  • Active DoD 8140 IAT Level II  (Sec+CE, CASP) Cyber certification or better.

  • Minimum 3 Years’ experience in Tier III Support operations.

  • Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.

  • Hands on experience with Server Administrations including virtualization. 

  • Commitment to adapting and adhering to best practices. 

  • Attention to detail and professionalism.

Desired:

  • Experience with Organizational Messaging Systems (OMS) and subsystems including Automated Message Handling System (AMHS), ECGS, ITS, and MCS.

  • Hands-on experience with VMWare, SCOM, Aternity, Remedy, Prism and Splunk.

  • Active DoD 8140 IAT Level III certification.

  • Bachelor’s degree in Computer Science or related IT or technical field.

External Referral Bonus:

Eligible

Potential for Telework:

No

Clearance Level Required:

Top Secret

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Rotating

Requisition Category:

Professional

Job Family:

Production

Pay Range:

  

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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