Leidos is seeking a Senior level SharePoint System Administrator to support a large enterprise IT contract for the DOD, ISEO. The SharePoint System Administrator will support infrastructure services, operations and maintenance across multiple geographic locations spanning multiple enclaves. The administrator will deploy, operate and maintain SharePoint services including load balancing, PKI authentication, and claims-based authentication.
In addition they will support site setup, permission management, troubleshooting, and service requests for customers, content managers and knowledge managers. This individual will work in a team environment to ensure mission needs are met for internal and external customers.
This role requires an individual that is technical, customer oriented and familiar with using SharePoint. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills.
Interacting with customers to handle service request inquiries and problems.
Provide support for implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
Identify methods for direct IdAM integration.
Migrate customer data and site to newer versions.
Help process asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance SA for stakeholders.
Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
Support customer requirements in a 24/7/365 enterprise environment.
Update operations and maintenance documentation for 24/7/365 IT watch personnel.
Mentor and train junior members of the team
Foundation of knowledge around SharePoint servers and services
Experience with Tier 2 system administration in an operational environment
Experience troubleshooting issues in a growing environment
Experience with performing patches and upgrades to an operational environment
Familiarity with troubleshooting connectivity between SharePoint systems and SQL cluster back-end systems
Experience with reviews, incident analysis, and identification of issue trends
Time management skills
Strong oral and written communications skills
Track record of working effectively within a team, and support to peers toward improved processes and results
Experience with support ticket management systems
Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)
Candidate must have a Bachelor's degree with 8-12 years of relevant experience, Masters degree with 6-10 years
Due to the nature of the government contracts we support, US Citizenship is required.
TS/SCI with CI Poly required for Position.
Microsoft Certified Solutions Associate (MCSA): Teamwork Administrator Associate or other certifications related to Microsoft productivity and collaboration technologies
ITIL Foundations Certification
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Top Secret/SCI with Polygraph
Scheduled Weekly Hours:40
Job Family:Database Management
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.