Customer Support Systems Administrator

Description

Job Description:

 The Leidos Defense Group has a career opportunity for a Computer Support Systems Administrator based in Stuttgart, Germany.

POSITION SUMMARY:
This position will support the Department of Defense (DoD) organization, USEUCOM located OCONUS in Stuttgart, Germany and will require OCONUS travel.

PRIMARY RESPONSIBILITIES:
•Maintain, analyze, troubleshoot and repair personal computer systems, hardware, software, computer peripherals, and AV equipment.
•Assist employees via remote access, phone, or in person.
•Must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.
•Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR). 
•Support systems and applications on a geographically dispersed Windows 10 Enterprise network. 
•Install, configure and maintain desktop and laptop PCs, mobile devices and peripherals, such as printers. 
•Install and configure application and operating system software and upgrades. 
•Remove old equipment and perform data migration to new machines. 
•Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs. Analyzes user needs for business applications.
•Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
•Additionally, the CSA will provide remote support and/or travel to customer sites as required.

BASIC QUALIFICATIONS:
•Bachelor’s Degree and less than 2+ years relevant experience; additional relevant experience in lieu of degree.
•Must have a Microsoft Certified Systems Administrator (MCSA) certification, prior to start.
•Must have a current DoD IAT Level II Certification (Security +,etc.), prior to start.
•Must be TESA Eligible.
•Must have an active Top Secret Clearance and be able to obtain a TS/SCI clearance.

PREFERRED QUALIFICATIONS: 
•Automation using Microsoft PowerShell, VBScript, or batch files.
•Adaptable to changing circumstances and operational needs.
•Experience working with and supporting Cisco Routers and Switches.

CITS3

External Referral Eligible

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

Scheduled Weekly Hours:

Shift:

Requisition Category:

Job Family:

Pay Range:

About Leidos

Leidos is a Fortune 500^® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.