Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense Group of Leidos has an opening for a Technical Team Lead for Operations Support System (OSS). Our customer is the Defense Information Systems Agency (DISA) located at Scott AFB, IL and acts as the provider of GIG/Defense Information System Network (DISN) services to the department of Defense (DoD) and national security organizations.
The Technical Team Lead will be responsible to the OSS service delivery manager to lead and manage a team of system and application administrators supporting a global DISA Cyber Security environment. The team of 15 to 20 employees is geographically dispersed across two locations to provide 24x7 support. The team’s primary function is to effectively operate various vendor tools and servers to support the Cyber Security mission. Responsibilities include technical planning, integration, and operation is a diverse environment encompassing Linux, and Windows operating systems. The Technical Team Lead will manage multiple engineering and operations tasks simultaneously for a team of system and network administrators. Partner teams are responsible for other support aspects such as IA.
Manage the operation and support of Cyber Security environment.
Support preparations of technical implementation plans to provide integrated solutions, including actions, milestones, timelines and critical paths required for complete solutions.
Coordinate subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
Identification and management of issues, risks, dependencies
Collaborate with key partners in various technologies to de-conflict efforts
Status reporting to the OSS SDM, task order manager, and customer
Creating, documenting, and executing action plans
Work with the customer and external stakeholders to accomplish program goals in which we are dependent on them completing tasks
Manages aspects of multiple tasks simultaneously
Monitor, adjusts and reports on operations performance, budget and schedule
Some travel may be required (10-25%)
Bachelor's degree in a relevant IT engineering discipline with 8-10 years overall related experience
Experience supervising and recruiting staff
In-depth knowledge and practical experience implementing, administering, performing testing, and analyzing network management systems
In-depth experience in network management, problem management, and performance management
Working knowledge of IT networks, to include network appliances (e.g., routers, load balancers, domain name servers, firewalls)
Technical depth in one of the primary operating systems with extensive knowledge of data center operations.
Large complex system management experience to include integration of storage, databases, applications, authentication, audit, performance, and monitoring.
Have earned one of the major vendor certifications such as Microsoft or Red Hat certification (MCSE, etc.), Network certifications such as Cisco Certifications (CCNA, etc.), or security certifications (CISSP, etc.)
Ability to make decisions and escalate to senior management when needed
Self-starter and have the ability to work independently with little to no supervision.
Currently possess an active DoD Top Secret Security Clearance
Current DoD 8570 certification at IAT level II such as Security+ CE, higher certification preferred.
Strong written and verbal communications, team building and collaboration skills
Strong working knowledge of Microsoft Office products
Additional Desired Qualifications:
Master's degree in a relevant IT engineering discipline
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Top Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Systems Administration
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
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