The Intelligence Group (DIG) of Leidos has a career opportunity for a talented Quality Assurance Analyst to support multiple task orders on the ITEMS UFS contract. This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to the NGA customer through the performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated. The environment demands the ability to quickly establish working relationships with coworkers/customers.
Deploy and implement appropriate QMS processes
Review and submit contract deliverables
Implement audit practices for internal processes and products
Ensure adherence to all standards, Leidos policies, and best practices
Support the development of performance metrics
Track, analyze and report to program management on trends found in the performance metrics
Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives
Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.
Other duties as required
Experience with IT Service Management Projects
***Active Top Secret/SCI with ability to obtain poly***
Lean Six-Sigma Green Belt or Better
Experience auditing to external quality standards such as ISO9001/ISO20000
Experienced with peer reviews and process auditing
Experience collecting and analyzing metrics
Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment
Excellent verbal and written skills
Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)
Ability to support limited domestic travel
Understanding of ITIL principles (ITIL Foundation training or equivalent)
Formal auditor training
Understanding of Configuration Management principles
Education & Experience:
Requires Bachelors Degree and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
Experience in lieu of degree
External Referral Bonus:Eligible
Potential for Telework:No
Clearance Level Required:Top Secret/SCI
Scheduled Weekly Hours:40
Job Family:Testing and Quality Assurance
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.