THIS IS A FULL TIME TELEWORK/REMOTE POSITION
Leidos has an opening for a Systems Administrator to support the Housing and Urban Development (HUD) End User Services (EUS) program. Leidos provides a stable and reliable End User environment to meet HUD’s strategic business goals and objectives. These End User support services requirements include LAN, Desktop and IMAC, Unified Communications, Webcast, Integration and Test, System Acceptance, Printing and Distribution, and SharePoint Collaboration services, as well as the ancillary Program Management, Enterprise Engineering, Performance Modeling, Configuration Management, Technical Assessments, Facility Management, and Security services that ensure efficient and effective End User solutions, standard IT processes, and compliance to IT regulations and guidance.
The selected candidate will be responsible for E-mail administrative functions and the installation, configuration, administration, support and maintenance of Enterprise Output Manager (EOM). Support level duties may include monitoring, installation, modification, and testing. You will:
Manage, operate, and maintain E-Mail, provision security and distribution environment groups in Exchange/AD, and network shares access (E-mail).
Perform HUD Onboarding process, including HUD employee moves, name changes and Offboarding (E-mail).
Perform broadcast messages for HUD environment when requested (E-mail).
Perform software installations and upgrades (EOM).
Update/modify EOM configurations (mainframe and EOM server environment).
Monitor print distribution for server failures, print queues (Unisys & IBM mainframes), and ensure EOM routing rules are correct
Troubleshoot server, printing and web issues (EOM).
Bachelor's degree and 4 years relevant experience, or Master's degree and 2 years' relevant experience. An additional 4 years of experience and/or relevant certifications will be considered in lieu of degree.
Experience working as a Tier 2 system administrator: familiar with using exchange/vault tools.
Experience with Office 365 and Microsoft Exchange 2016
Experience troubleshooting issues in a growing environment.
Track record of working effectively within a team, and support to peers toward improved processes and results.
Ability to triage and properly classify incidents and prioritize work efforts accordingly
Experience with log reviews, incident analysis, and identification of issue trends
Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas.
Proficient with Crystal Reports for report generation
ITIL IV Foundation
Microsoft 365 Modern Desktop Administrator
Must be able to pass a HUD Public Trust background investigation. Due to contract requirements, U.S. Citizenship or U.S. Permanent Residence status is required.
This role is covered by the Service Contract Act. The pay range for this position will be $27.00 per hour to $39.00 per hour. The hourly rate is determined by location.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 100%
Clearance Level Required:Public Trust
Scheduled Weekly Hours:40
Job Family:SCA Systems Support
Pay Range:Pay Range - -
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.