Leidos is seeking a NetOps Specialist to support efforts for SMIT; to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy’s NMCI network on the Service Management, Integration and Transport (SMIT) program. SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
Responsible for operating and maintaining the infrastructure and network. This includes responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.
Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
Work with Cyber Security analysts to ensure Enterprise information flow is secure
Ensures effective and efficient operation of network systems, architecture and topology
Monitor to ensure all operating systems are functioning properly and conform to operation security policies and procedures
Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts. Track and document incidents from initial detection through final resolution.
Prepare recommendations for resolutions to NetOps challenges based on monitoring results, tools analysis, and/or forensics
Assist the Cyber Team employ approved defense-in-depth principles and practices (e.g., defense-in-multiple places, layered defenses, and security robustness). Assist with the collection of intrusion artifacts (e.g., source code, malware, and trojans) and use discovered data to enable mitigation of potential computer network defense (CND) incidents within the enterprise.
High School Diploma
Requires 2 years of prior relevant experience
US Citizen and DoD Secret Clearance
Information Assurance Manager (IAT) II
Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as:
Computing Technology Industry Association (CompTIA) Network+
Cisco Certified Network Associate (CCNA)
Microsoft Technology Associate (MTA)
Microsoft Certified Solutions Associate (MCSA) certification
Hands-on Experience in working with DoD networks, including NIPR, SIPR, and PPSN.
The ability to conduct the analysis required to determine root cause analysis for operational issues and then documentation them in accordance with Government procedures
Familiarity within the DevSecOps framework with the engineering and security teams to test new network design
Ability to assist with planning and implementation of enhancements and upgrades to the network
Advise network users of hardware requirements, configurations and limitations
Maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc.*
Willing to perform shift work
Preferred certification: Cisco Certified Network Associate (CCNA) Routing and Switching or a Microsoft Certified Technology Specialist (MCTS)
Experience working with networking technologies and data centers
Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics
An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity
Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members
Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership
Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings
External Referral Bonus:Ineligible
Potential for Telework:No
Clearance Level Required:Secret
Scheduled Weekly Hours:40
Job Family:SCA Computer Support
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.