Leidos is seeking a Relativity Administrator Analyst with a passion for all phases of litigation support and a desire to lead challenging projects for the U.S. Government. We are a fast-paced group tasked to provide innovative solutions by utilizing technologies that are defensible, efficient, and that present our customers with the knowledge they need to defend their positions. We enjoy a high level of autonomy and exposure to all parts of the Leidos organization. We are customer-obsessed and always strive to provide the best professional experience while driving the most value for Leidos.
As a Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity. This position requires a strong eDiscovery background, solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams. Successful candidates must be solution and action-oriented, with the ability to communicate clearly and effectively to executive, business, technical, and client audiences. In addition, the ideal candidate needs to be able to establish an effective client service approach that will deliver on the goals and objectives of all assigned projects with limited supervision.
Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders.
Prepare, process and deliver collections, review cases and productions using Relativity, File Intelligence and other eDiscovery tools.
Assist in the scheduling of customer deliverables through internal workflow system.
Provide swift and accurate response to day-to-day customer requests and support tickets in coordination with other duties.
Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions.
Consistently deliver well-articulated, balanced, and informed communications.
Ensure quality and consistency of deliverables through set processes, procedures and best practices established by the program and customer.
Participate in the development of new processes and technology enhancements to promote efficiency.
Establish, refine and document processes and methodologies to enable successful delivery and quality control to meet program goals.
Serve as a key stakeholder in the development of technical project documentation.
Establish collaborative engaging relationships with co-workers and team members.
Develop strong partnerships with clients and supporting Leidos team leaders in order to contribute to the delivery of stellar customer service.
Assist management and customer in other client service tasks as needed.
Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred).
Bachelors (or equivalent) and a minimum of 7 (seven) years of litigation, eDiscovery or technical support experience, with a focus on client solutions.
Excellent communication, presentation, and inter-personal skills with both eDiscovery technical teams and non-technical business leaders.
Ability to work in a fast-paced, agile work environment.
Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM).
Must be able to work remotely.
Prior work with SQL tables, scripting, and Relativity templates and applications.
Comprehensive understanding of data management, Office 365 and Cloud environments.
Proficiency in Microsoft applications.
Relativity Certified Administrator or other certifications.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 100%
Clearance Level Required:Public Trust
Scheduled Weekly Hours:40
Job Family:Business Systems Analysis
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.