NetOps Specialist

Description

Job Description:

The Defense Group of Leidos has an exciting opportunity for a NetOps Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the Service Management, Integration, and Transport (SMIT) contract located in Yokosuka, Japan.

SMIT is the largest IT services program for the Navy, by delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport.

Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Responsible for operating and maintaining the infrastructure and network. 

This includes responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate.

Primary Responsibilities

• Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
• Provide root cause analysis documentation in accordance with Government procedures.
• Provide data center support where appropriate.
• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
• Provide incident notification to Government representatives.
• Monitor to ensure all operating systems are functioning properly and conform to operation security policies and procedures
• Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts. Track and document incidents from initial detection through final resolution.
• Participate in strategic network and operations planning
• Work within the DevSecOps methodology to plan and support implementation of new technologies

Basic Qualifications

• HS Diploma and 2 years of directly related work experience in the Information Technology field
• US Citizen and DoD Secret Clearance
• Possess a current Information Assurance Technician (IAT) II certification (ex. CompTIA Security+ certification)
• Ability to obtain at least one of the following certifications per customer requirements:
  • CompTIA Network+
  • Microsoft Technology Associate (MTA)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Solutions Associate (MCSA)
• Hands-on Experience in working with DoD networks, including NIPR and SIPR
• Advise network users of hardware requirements, configurations and limitations
• Evaluates and reports on new communications technologies to enhance capabilities of the network
• Willing to perform shift work

Preferred Qualifications

• Demonstrated hands-on expertise networking technologies and data centers
• Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

Scheduled Weekly Hours:

Shift:

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About Leidos

Leidos is a Fortune 500^® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.