Seat Services Data Analyst (Mechanicsburg)

Description

Job Description:

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.  

Job Summary:

Leidos is seeking a Data Analyst to support End User delivery as one of the key members of the Seat Services team. The candidate will be responsible for collecting and analyzing key data points for successful End User device delivery.

Primary Responsibilities

• Assists in the order, delivery, and installation of all computers to customer defined installations across the CONUS

•  Manages schedule and delivery records for all computers, software, and peripheral devices, and creates detailed delivery schedules for project managers and customers to aid in the process.

•  Maintains detailed records of all assets as well as step-by-step milestones of the delivery process.

•  Manages and maintains databases for any and all classified computers and well as classified users.

• Assists in the creation user accounts.

• Track and report all asset management tasks related to seat delivery

• Track and report on specific services billing

• Troubleshoots data anomalies and provides resolution or escalates to customer representative

Basic Qualifications

• US Citizen

• DoD Secret Clearance

• High school diploma and 5 years of prior related work experience

• Must demonstrated expertise in Microsoft Excel

• Excellent customer service skills

• Excellent oral and written communication skills

Preferred Qualifications

• Organized and detail-oriented

• Self-motivated/ self-directing

• Strong collaboration, prioritization, and adaptability skills required

• Ability to manage and prioritize own work

• Independent decision making

• Analytical thinking; thinking out of the box

• Ability to effectively communicate with all organizational levels (SME to Senior Management)

• Knowledge of Project Management methodologies

• Experience working in fast paced and schedule driven environments

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

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About Leidos

Leidos is a Fortune 500^® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.