More About the Role:
This ITSM opportunity on the U.S. Navy’s Service Management, Integration, and Transport (SMIT) will allow participation on a high-visibility DoD program that provides engineering support to the Navy Marine Corps Intranet (NMCI), the largest information technology (IT) network in the world. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
Leidos is seeking IT Service Management (ITSM) experts to support efforts for SMIT; a successful candidate will be responsible for ensuring processes and procedures are written and followed for change, configuration, release, and deployment management. These processes will enforce accurate configuration accounting and authorized changes from categorization, approval and implementation are executed for the network.
What You'll Get to Do:
•Creating, reviewing and updating of the change management process to ensure compliance with Navy directives.
•Creating reports on the configuration of the NMCI network using a configuration management system.
•Monitoring of the release and deployment management process.
•Creating and maintaining of Release and Deployment Plans and reporting on pre-testing of deployments.
•Creating and maintaining Requests for Change.
•Creating and maintaining the Requirements Traceability Matrix.
•Collaborate with team members to achieve goals, including participation in meetings with the government.
•Recommend process updates and changes based on lessons learned, feedback from customers, and other information.
You'll Bring These Qualifications:
-Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience.
-US Citizen and DoD Secret Clearance.
•Requires understanding of the ITSM processes and interfaces.
•ITIL V3 Foundation.
These Qualifications Would be Nice to Have:
•ITIL version 3 Expert or Master level certification.
•Experience with Navy Process Reference Model (NPRM).
•Experience with USMC Enterprise ITSM Framework processes.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 75%
Clearance Level Required:Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Configuration Management
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.