More About the Role:
Leidos is seeking a Systems Engineer to support efforts for Information Technology Service Management (ITSM) supporting the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) contract, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
Leidos is seeking a Systems Engineer to act as the Operations Seam Coordinator for Productivity Services to support the multi-vendor/multi-contract (MVMC) service environment to manage, coordinate and collaborate across Service Providers providing Services or Operations to the NMCI network to ensure efficient and effective services. The focus of this position is to ensure that the processes, products, and operations (within the messaging, collaboration, VoIP, VTC, print, mobility services) support the cross-cutting collaboration amongst various Leidos partners within service environments through various partners and government entities.
What You'll Get to Do:
•Develop technical solutions to support the MVMC seams in areas such as messaging, collaboration, VoIP, VTC, print, mobility services.
•Support aspects of system engineering for SMIT, to include technical planning, design, development, integration, assessment, and requirements analysis, as well as future capability needs (near and long-term) to drive the design and maintain an IT Enterprise.
•Comply with ITSM processes and procedures.
•Comply with Model Based Systems Engineering (MBSE) governance.
•Validate requirements with stakeholders.
•Create and maintain requirements traceability to source documents, other requirements, test plans, and system architecture.
•Collaborate with technical experts to synthesize solution architectures and designs from requirements and constraints.
•Coordinate engineering or execution issues with technical teams; contracts issues require coordination with contracts manager or the PMO.
•Coordinate and collaborate with ITSM SMIT team members to determine the root causes of seam issues to ensure stable operations and eliminate future occurrences.
•Contribute to seamless service delivery, an ever-improved user experience, and reduced risk of disruption to mission support or important technology initiatives.
You'll Bring These Qualifications:
-Requires B.S. Degree and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience.
•U.S. Citizen and DoD Secret Clearance.
•Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.
•Experience in documenting processes and procedures and creating Standard Operating Procedures (SOPs).
These Qualifications Would be Nice to Have:
•Master’s Degree in Computer Science, MIS, Business, or related field.
•Four (4) plus years of experience in areas such as messaging, collaboration, VoIP, VTC, print, mobility services.
•Experience with Navy/Marine Corps, Defense Information System Agency (DISA), and Joint interoperability of network design, integration, and implementation
•Certified in ITIL V4.
•Knowledge and understanding of ITIL process infrastructure improvements in Service Strategy, Service Design, Service Transition and Service Operations.
•Experience conducting deep dives and assessing Root Cause Analysis resulting in improved stability and operational performance.
External Referral Bonus:Ineligible
Potential for Telework:Yes, 75%
Clearance Level Required:Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Systems Engineering
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.