Leidos is seeking a Business Support Manager to support the Service Management, Integration, and Transport (SMIT) contract. SMIT is the largest IT services program for the Navy, delivering the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service.
The Business Support Manager will serve as a member of the NGEN-SMIT Program Management Office (PMO), leading the Enterprise Support Team and providing oversight of all three domains, NMCI, ONE-Net and MCEN. Program support includes, but is not limited to: support internal meetings and deliverables associated with staffing, providing oversight of requisition development and verification, ensuring Leidos and Subcontractor onboarding success, managing enterprise staffing projections, drive internal program execution tasks associated with staffing, supporting data management efforts via the program resource management tool, and supporting incumbent staffing efforts. The ideal candidate will have an understanding of project management processes in order to support staffing objectives, inclusive of risk identification and mitigation, change, and cost management. In this position, the Business Support Manager will need to exhibit strong leadership skills, and the ability to work with program and functional teams to drive tasks to closure.
Lead the broader Enterprise Support Team which includes Resource Management, Collaboration Tools, Communications, Schedule Management, LE Liaison, Industrial Security coordination, Subk, HR coordination, and CIO coordination, providing guidance and leadership to ensure team collaboration and success
Responsible for the oversight/development of the Resource Management System; managing data integrity, identifying anomalies and working with respective resource managers and coordinators to rectify issues
Oversee staffing efforts for transition and execution phases of SMIT
Support internal reporting requirements, inclusive of IPR’s, Executive Briefings, and Division leadership meetings
Coordinate metrics reporting with NMCI, MCEN and ONE-Net for weekly briefings
Ability to identify similarities between all domains, and develop processes to ensure consistency among SMIT
Comprehensive understanding of the NMCI, MCEN and ONE-Net staffing baselines
Coordinating resource management tasks with functional staff, inclusive of security, subcontracts, contracts, and finance
Develop and execute staffing strategies in support of efficient hiring
Ability to work within all domains to understand onboarding requirements and develop execution plans
Serve as the primary point of contact for subcontractor/partner questions, and maintaining relationships
Strong analysis skills, with the ability to review data and succinctly communicate status or areas of concern
Collaborate with domain Resource Managers to compile staffing risks, and escalate to ensure risks are reported, monitored, and mitigated via the risk register
Ability to assist Leidos’ Subcontracting Team with staffing data calls and requests submitted by teammates
Support the documentation of customer onboarding and staffing requirements at CONUS and OCONUS locations
Proactively identify solutions when issues arise and coordinate with the appropriate stakeholders, when required
Manage certification requirements and developing processes to ensure compliance
Define processes to ensure accurate time charging and cost reporting
Participation in domain specific staffing meetings to monitor status and actions
Provide performance feedback and coaching to direct reports.
Manage administrative duties for team, to include team scheduling, time-off requests, coordinating training, special initiatives, etc., ensuring compliance with Leidos policies.
BA/BS or equivalent experience and 8+ years or prior relevant experience or Masters with 6+ years of prior relevant experience. 2+ years of experience supervising or leading teams or projects.
Prior experience translating an Estimate-at-Complete (EAC) to a comprehensive staffing baseline
Desire to succeed in an ambiguous environment, with the fortitude to drive tasks to closure
Combination of strong analysis, planning, organization, and consensus-building abilities with effective resolution, negotiation, and relationship-management skills
Understanding of the integration of data points to accurately project metrics
Experience with the analysis and management of resource management systems
Strong leadership skills, with the ability to lead meetings with TA/HR, Subcontracts, and Program personnel
Prior experience with labor category management, and understanding of SCA positions
Prior exposure with resource management tasks; inclusive, but not limited to: requisition development, job code alignment, subcontractor staffing support, candidate identification and tracking, and cost and data management
Understanding of program and staffing documentation, inclusive of Basis of Estimates, EACs, Staffing Models/Projections, and Program Management Plans
Able to multi-task, self-assign work, and function in a dynamic, fast-paced environment
Prior experience working with TA and compensation in support of Leidos’ hiring practices and requirements
Managing onboarding requirements, and communicating to respective stakeholders
Excellent communication skills to include verbal and written to support monthly CDRL’s
Work with TA to coordinate outreach and marketing efforts
Understanding of requirements and documents associated with OCONUS staffing
Working knowledge of work authorization processes (both direct and indirect)
Proficiency with MS Office Products (Outlook, Word, Excel, SharePoint, and PowerPoint)
Understanding of contract types (T&M, CPFF, and FFP)
US citizenship and the ability to obtain a DoD SECRET security clearance
Understanding of cost reporting and resource management tools, inclusive of SLICS, WorkDay, and Springboard
Prior experience supporting transition efforts, with a general understanding of incumbent capture
Experience with tools such as Microsoft Visio, and PowerBi
Currently possess an active DoD SECRET security clearance
External Referral Bonus:Eligible
Potential for Telework:Yes, 100%
Clearance Level Required:Secret
Scheduled Weekly Hours:40
Job Family:Proj and Prog Management
Pay Range:Pay Range $110,500.00 - $170,000.00 - $229,500.00
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 39,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.