Business Process Technician

Description

Job Description:

Leidos currently has an opening for a Business Process Technician onsite to support a VA mission critical data centers located in the USA. This is an exciting opportunity to use your experience helping the IOSS mission.  The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA with world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services provided/housed in a data center. 

LEIDOS Location: Automation IT Ctr Austin, TX – 1615 Woodward Street, Austin, TX 78772

Primary Responsibilities:

The candidate will provide technical support services to support the IT Asset Management (ITAM) software (SW), hardware (HW), Application, IT Services and Non-IT acquisition support, as well as Business Data Analytics, and ITAM Tools Solution support. The candidate will assist in maintaining internal data within the various VA systems. In this role, the candidate will provide administrative support to pillar service lines within Infrastructure Operations (IO), EUO (End User Operations), and ABO (Appropriated Budget Office) in the VA as well as outside customers. The candidate will work as an acquisition specialist.

A Business Process Technician must have knowledge of IT business and information environment and be able to implement recommended improvements to the data architectures and networks in support of the business environment.

The candidate shall support the ITAM (IT Asset Management) group.  This resource will assist with preparation and processing of acquisition packages for ITAM customers. This resource will provide analytics of IT assets and services to meet customer requirements.  Resource will coordinate and review acquisition packages. This resource will manage the day to day IT asset requests, maintenance renewals of asset records, services and troubleshoot discrepancies in vendor invoices.

• Coordinate requests in the IO LEAF Acquisition Portal
• Assist with preparation of packages for procurement
• Tracking of requests and approvals
• Assist with executing budget actions
• Cross-referencing data
• Provide support and clarification on questions related to procurement process
• Respond to data calls

Skills & Knowledge:

• Basic financial analysis knowledge
• Ability to follow processes precisely
• High level of detail orientation
• Strong problem solving, organizational, and planning skills
• Excellent verbal and written communication, presentation skills
• Ability to quickly learn new applications, business processes, and procedures
• Ability to work independently

Basic Qualifications:

• Associates Degree or 2-year Technical School in a Business Discipline.  4 years of relevant experience may be substituted for education.
• Must be US Citizen with ability to obtain Public Trust Clearance
• Purchasing experience
• Budget experience
• IT Hardware and Software procurement and tracking
• Data Analytics
• Strong computer skills
• Proficiency with MS Suite (Excel, Word, PowerPoint, Access)
• SharePoint experience

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

Scheduled Weekly Hours:

Shift:

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About Leidos

Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.