To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

Close Window
Join our talent network

Job #: R-00054583
Location: Fort Meade, MD
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI
Referral Eligibility: Eligible
Group: Defense

Share: mail twitter linkedin

Description

Job Description:

The Defense Group at Leidos has an opening for a Lead Network Infrastructure Watch Officer to support the GSM-O contract at Fort Meade, MD

Job Summary:

The Network Infrastructure (Lead) Watch Officer will enable Command and Control (C2) of the Department of Defense Information Network (DoDIN) by ensuring its overall health through 24/7 monitoring, directing, controlling, coordination, de-conflicting, synchronizing, and reporting the current connectivity status of the physical layer Transport and providing coordination of reporting for Authorized Service Interruptions (ASI) across the DoD Information Network (DoDIN) to DJOC Battle Captains and DISA Current Operations senior leaders.

This position will serve as the lead for the Transport and ASI Watch Officer desks, who support the DJOC’s 24x7 mission.

Primary Responsibilities:

Provide an in-depth knowledge and understanding of:

  • The physical layer of the DoDIN and how it supports DISA’s mission to provide combat support. 
  • The Change Management process (ASI process) across all DISA services to include Transport, Application and Services.

Primary support will be to the DJOC Transport Watch Desk, who execute in real time:

  • Maintaining timely, accurate reporting of designated/reportable outages that are impacting the DoDIN and publish finding via established reporting mechanisms through the DJOC Battle Captain to the DISA Director and other Senior Leaders.  Examples include, but are not limited to: Fiber cuts, Equipment failures, and Facility outages.
  • In accordance with the contractual Service Level Agreements (SLAs), individuals must be able to conduct an initial analysis of reported outages and contact the DJOC Battle Captain within 15 minutes of receipt.
  • Creation of network topologies and arch diagrams as needed.
  • Provides situational awareness of ASI whenever shared systems, equipment, servers, applications, or services are required to be down to accomplish either a short notice (uncoordinated) or pre-planned (coordinated) maintenance activities.

Additional support provided to the the ASI Coordinator team:

  • Responsible for providing release and deploy situational awareness of 300 high interest ASIs whenever shared systems, applications, services, networks and infrastructure are required to be interrupted in order to accomplish either preplanned (coordinated) i.e. normal or standard changes or short notice (uncoordinated) i.e. emergency or expedited changes
  • As a consolidated team of Government and Contractors, review changes, identify conflicts and provide situational awareness of over 1,200 changes classified as ASIs per month.
  • Conducts an average of 100 Sr. level executives briefing per year.
  • Prepares 365 DJOC priority/High Interest ASI presentations per year for DISA’s Morning Operational Brief.
  • Fields on average 150 informational requests per month.
  • Fields on average 500 telephone calls per month.

This position is a shift work position whose primary hours will be the customer’s Day Shift (0500-1300, at this time) and could require additional support on Afternoons, or Overnight shifts, as well as, potentially weekends and/or holidays.

The position is also an active participant in the Contingency Support and the Emergency Readiness Group (ERG) and employees are considered emergency personnel who will perform duty functions at customer off-site facilities within the DC Metro area.

Basic Qualifications:

  • Active TS/SCI security clearance.
  • Bachelor's degree in a relevant technical discipline and 12 years of related experience or Master's degree w/ 10 years of related experience. Additional related years of experience may be accepted in lieu of degree.
  • Experience with various Microsoft technologies such as MS Office 2013 (Word, Excel, and PowerPoint) and SharePoint
  • Good oral and written communication skills
  • Strong interpersonal, organizational and problem solving skills
  • Must be flexible, dependable and be able to multi-task with priorities

Experience with system applications:

  • Global Ticket Management System (GTMS) Remedy or other comparable Incident Management systems
  • World Wide Online System (WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS)

Preferred Qualifications:

  • DoD 8750 certification at IAT level II, Security+ce.
  • ITIL V3 / V4
  • Experience briefing Senior Leaders
  • Demonstrated experience of providing excellent customer service

Experience with support applications:

  • Mission Assurance Decision Support System (MADSS)
  • Command Net (CN)
  • Global Video Service (GVS) / Defense Collaboration Service (DCS)

GSMO

External Referral Bonus:

Eligible

Potential for Telework:

No

Clearance Level Required:

Top Secret/SCI

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Network Administration and Ops

Pay Range:

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

   Save Job Saved

Talent Community

Join our Talent Community to create a profile, enabling a streamlined application process and to help our recruiters better understand your areas of expertise and interest.

Join our Talent Community