To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

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Job #: R-00055343
Location: Pearl Harbor, HI
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: Secret
Referral Eligibility: Eligible
Group: Defense

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Description

Job Description:

Global Information Grid (GIG) Service Management-Operations (GSM-O), a program within the Defense Group of Leidos, has an opening for a Network Performance and Reliability Analyst. Our customer is the Defense Information Systems Agency (DISA) located at Ford Island, HI and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations.    


Details of the Role:

  • The Network Performance and Reliability Analyst will utilize available network performance, event, and incident data to identify underlying network anomalies and problems that require resolution to improve the overall network reliability of the DISN.  

  • The Network Performance and Reliability Analyst work as a Problem Coordinator to troubleshoot and identify root cause of problems in the DISN.  For enterprise level problems or issues that must be escalated to other teams including Operational Engineering and Tier 3, continue to provide assistance and support as needed.  

  • The Network Performance and Reliability Analyst will support GSMO Program driven Innovations development, integration, and continuous improvement by leveraging the use of coding, tools and automation.  

Primary Responsibilities:

  • Support and enhance a holistic approach to improving network and service reliability utilizing analytics and innovation to obtain the highest level of availability and performance.  

  • Responsible for collection, analysis, trending, and proactive remediation measures to ensure continued operability and efficiency of the DISN and JRSS networks.    

  • Develop preventative measures and dashboard capabilities based on historical data trends to correlate signatures and identify root causes and suggest corrective action(s)

  • Strong organizational skills in order to actively monitor, track, analyze, and report problem candidates and tickets.

  • Proven ability to communicate effectively with technical staff, program leadership, and with business customers 

  • Correlate large diverse data sets including tickets, alarms, probes, and other performance data to identify trends and relations

  • Perform examination of incident and event management artifacts to identify positive and negative trends occurring in the network and develop courses of actions. 

  • Analytical ability to identify underlying issues and the risks they pose using a variety of performance management data sources. 

  • Deliver best practice / experience-based process documentation guidance and assistance.

  • Coordinate with other contractor and government entities to ensure optimum dissemination of information and network efficiency.    

Education and Experience Required:    

  • Requires BS degree and 4 - 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience. May possess a Doctorate in technical domain. Specific experience, education and training may be considered in lieu of degree.

  • Strong knowledge and experience with BMC Remedy and BMC ITSM.

  • Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas including Trouble Management, Change Management and SLA Management

  • Experience actively managing and configuring DISN Network Services including IP (SBU and SIPRNET), DWDM, SONET, Unified Capabilities, and/or JRSS.   

  • Currently possesses an active DoD Secret Security Clearance with eligibility for a Single Scope Background Investigation (SSBI).

  • Currently possess DoD 8570 certification at IAT level II, Security+ CE or CCNA Security.

  • Strong written and verbal communications and collaboration skills

  • Ability to develop and employ automation in support of both internal and external network management practices to improve overall service availability.  

Additional Desired Qualifications 

  • Experience with Splunk, Elastic Search, Kibana, CA Performance Management, CA eHealth 

  • Experience with Business Intelligence tools 

  • Experience with coding in languages including but not limited to Expect, Python, SQL, and/or Perl

  • Working knowledge or experience as a Site Reliability Engineer

GSMO

External Referral Bonus:

Eligible

Potential for Telework:

No

Clearance Level Required:

Secret

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Network Administration and Ops

Pay Range:

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 39,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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