The Defense Group of Leidos has an opening for a Field Service Technician and Site Lead at Fort Belvoir, VA.
The Field Service Technician will support the US Army INSCOM IT Support Services program. The ideal candidate will lead the team that is responsible for IT repair, maintenance and operations to ensure that the site’s information technology infrastructure is operating securely, reliably and efficiently.
This individual also acts as the Site Lead addressing local staffing and reporting requirements, interfacing across multiple teams, with the local Government Customer leadership and reporting up the Leidos Program Manager.
Accountable for all aspects of requirements and manages the hands-on, day-to-day issues related to operational activities including maintenance and security for remote site by themselves with demanding customers in austere or garrison locations
Provide Tier I and II support at remote field and garrison sites ensuring that processes and network systems meet performance requirements
Perform server and desktop installation, basic cabling
Perform systems administration of desktop and server systems connected to local and wide area networks
Troubleshoot, diagnose and resolve issues with Windows Operating Systems, desktops and laptops
Troubleshoot, diagnose and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs
Execute basic Active Directory tasks and manage NTFS permissions such as share folder access
Understand how to apply patches and updates to workstations both locally and remotely
Provide desktop system management involving account monitoring, security, operating system installation, and other local area system administration related functions
Maintain and load cryptographic device and keys; troubleshoot, diagnose and resolve issues with IP Encryption devices
Troubleshoot, diagnose and resolve issues printers, video teleconferences, VOIPs, and other standard office equipment; operate and maintain servers and storage devices
Troubleshoot, diagnose and resolve issues with Cisco network devices and LAN functionality and connectivity
Acts as first-level supervisor for site employees. Provides guidance and direction to lower level technicians
Bachelor's degree in technology related field with 4+ years of experience with either Systems Administration, Network Administration, Database Administration.
Experience with maintenance of servers, storage devices and applications
Experience with virtualization solutions such as VMware & Microsoft Hyper-V
Variety of system administration experience in areas such as AD, SCOM, SCCM, IIS, SQL, DSUW, Remedy ITSM, M3, Exchange, Linux, Unix, patch management
Knowledge of IT service desk requirements and management software
3+ years of experience managing a team of at least ten IT professionals; Willingness to work as part of a technical team, both as member and as site lead
Strong verbal and written communication skills
Currently possess DoD 8570.01 certification at IAT Level II, such as Security+ CE
Currently possess Computing Environment certification such as MCSA: Windows Server 2016 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Security Administrator Associate
Currently possess an active TS/SCI
Cisco certification such as Cisco Certified Entry Networking Technician (CCENT) certification or Cisco Certified Network Associate (CCNA)
External Referral Bonus:Ineligible
External Referral Bonus $:
Potential for Telework:No
Clearance Level Required:Top Secret/SCI
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Field Services
Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.