To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00056067
Location: Norfolk, VA
Category: SCA Computer Support
Schedule (FT/PT): Full Time
Travel Required: No
Shift: 12 Hour Shift Pattern
Potential for Telework: Yes, 10%
Clearance: Secret
Referral Eligibility: Eligible
Group: Defense

This job posting is no longer active.

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Description

Job Description:

Leidos is seeking a Network Monitor Specialist to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy’s NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Network Monitoring Specialist is responsible for monitoring events and incidents that affect server and service health across the Enterprise and documenting outage.

Primary Responsibilities

  • The Network Monitor is responsible for monitoring events and incidents that affect server and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve the outage.

  • The Current Operations Watch team monitors multiple server solutions which are a critical to the functionality of our user’s ability to perform their mission on a daily basis.

  • Excellent verbal and written communication skills are a must.

  • Utilize internal systems to report incidents to leadership.

  • Takes escalations of any alerts/events identified as significant and requiring action.

  • Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.

  • Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.

  • Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices. 

  • Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.

Basic Qualifications

  • Requires 1-4 years of prior relevant experience

  • US Citizen and DoD Secret Clearance

  • 8570 Compliant meeting the IAT level certification requirements

  • Familiarity with ITIL best practices (ITIL Foundations)

  • Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management

  • Worked in a DOD environment and understands customer communication

  • Experience in a data center environment

  • Performs well under pressure and ability to calm end users

  • Hands-on Experience in working with DoD networks, including NIPR and SIPR

  • Willing to perform shift work

    • 6 PM – 6 AM ET

      • Shift 4: Thurs - Sat and every other Wed

Preferred Qualifications

  • Prior military experience a plus; USMC or USN IT experience preferred

  • Experience working with networking technologies and data centers

  • Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics

  • An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity

  • Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members

  • Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership.

  • Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings

External Referral Bonus:

Eligible

External Referral Bonus $:

Potential for Telework:

Yes, 10%

Clearance Level Required:

Secret

Travel:

No

Scheduled Weekly Hours:

40

Shift:

12 Hour Shift Pattern

Requisition Category:

Professional

Job Family:

SCA Computer Support

Pay Range:

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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