The Government Health and Safety Solutions Operation is seeking a Training & Outreach Lead in Atlanta, GA.
The Training and Outreach Lead will support all aspects of training and outreach for the Scientific Computing contract.
Typical tasks include the day to day supervision of junior training team members, and coordination of other resources as needed; the creation, promotion, delivery, & learner follow-up of trainings and seminars via a number of means on a variety of technical and scientific topics.
The cadence and selection of courses will be determined in consultation with the program manager and other stakeholders.
Making the user community aware by a number of means of the services and support offered by the Scientific Computing effort and OAMD in general to support sustainment and growth in the user base.
Provide day to day supervision of the help desk and staff ensuring that user tickets are acknowledged and tracked to completion according to the SLAs.
Including the routing of Tier 2 and 3 tickets to the appropriate SMEs and notifying the program officers in the event of an outage or other multiuser problem.
Providing ad hoc and monthly reports on activity metrics including trainings, user engagements, and helpdesk tickets/closures.
Assist in application deployment and testing.
Provide support in the documentation of systems, applications and processes. Create technical user guides, wikis, FAQs etc.
Requires Bachelor's or Masters Degree in a Health related discipline and 2 to 4 years of relevant experience.
External Referral Bonus:Eligible
Potential for Telework:Yes, 50%
Clearance Level Required:Public Trust
Scheduled Weekly Hours:40
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.