Leidos has an excellent opportunity for a ServiceNow Administrator located in Stuttgart, Germany.
Are you interested in continuing your career in CJTF HOA/AFRICOM in a mission focused environment? Leidos Defense Group has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement CJTF HOA/AFRICOM’s mission objectives.
•Contribute to the Enterprise ServiceNow implementation by providing technical consultation, receiving requirements, developing and deploying solutions across a wide variety of directorate level organizations using ServiceNow’s Implementation Methodology (SIM).
•Solve the Common Services Data Model (CSDM) challenge through guiding stakeholder understanding and expectations of the IT Services lifecycle while encouraging Now platform use through outreach and training.
•Design service catalog items in accordance with customer requirements.
•Publish and maintain service catalog items.
•Create and maintain service portal pages and content.
•Manage customer experiences via portals, pages, and items.
•Manage user experiences within the Now platform via homepages, dashboards, and workflows.
•Create and maintain application and technical services.
•Manage core foundation data, tables & columns, and configuration item (CI) classes.
•Create and maintain CI relationship data.
•Accurately create, test, and manage update sets in a high paced environment.
•Use best business practices to configure tables, forms, and workflows.
•Consult on creation and modification of business processes based on knowledge of the Now platform.
•BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or 11 years of recent specialized experience.
•Three years of experience with at least two ServiceNow ITSM, ITOM, ITBM, and/or SAM.
•Certifications in ITIL Foundations, ServiceNow Fundamentals, CMDB Fundamentals, ITSM Implementer, and CSM Implementer.
•Must have an active DoD Secret security clearance.
•ITIL Release, Control, and Validation.
•ServiceNow Certified System Administrator.
•SOAP and REST API experience.
External Referral Eligible
External Referral Bonus:Eligible
External Referral Bonus $:$3000
Potential for Telework:No
Clearance Level Required:Secret
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Software Engineering
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.