The National Solutions Group at Leidos currently has multiple anticipated openings for Tier 2 System Maintainers (Day staff) to support a client’s requirements in a challenging, dynamic setting located in the Alice Springs area. The position requires an active TS/SCI with Polygraph security clearance.
The Tier 2 System Maintainer receives and responds to problems reported by customers and escalated from Tier 1. The Tier 2 System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
Roles and Responsibilities:
Communicates with customers and technical component’s to fully understand the problem.
Researches problems by accessing internal and external knowledge databases.
Facilitates technical communications between operations and development staff.
Distributes defect reports and system data collected during anomaly investigations.
Plans and coordinates maintenance activities, performs upgrades and supports the transition and acceptance of new and modified systems.
Examines customer problems and implementing appropriate corrective action to initiate a repair, a return or service the product in the field.
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below
TS/SCI with Polygraph is required.
Proven computer hardware, software and system troubleshooting skills
System administration skills
Ability to recognize problems or errors, provide innovative solutions to complex
problems, and respond appropriately
Ability to work in a fast-paced, collaborative team environment
Candidates with these desired skills will be given preferential consideration
Ability to interact with system users and customers
Ability to be flexible to adapt to changing situations
Ability to demonstrate resourcefulness
BA degree and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
External Referral Bonus:Eligible
External Referral Bonus $:5000
Potential for Telework:No
Clearance Level Required:Top Secret/SCI with Polygraph
Scheduled Weekly Hours:40
Job Family:Systems Administration
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.