To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00060976
Location: Colorado Springs, CO
Category: Telecommunications
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance: Public Trust
Referral Eligibility: Eligible
Referral Bonus Amount: $5000
Group: Intelligence

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Job Description:

Leidos has a current opening for a Telecommunications Analyst in Colorado Springs to assist TSA on the OPTIMA Program. 

Primary Responsibilities

  • This is a lead position for telecommunications analyst.  Manage a team of 4 across two geographically disperse data centers and 24/7/365 support including on-call support.
  • You will administer Linux and Windows servers and provide the engineering skills required to support the installation and operations of an Avaya telephone communications system.
  • Participate in telecommunication systems design meetings; work with Telecom Engineering, end users and other internal and external groups to understand telecommunication requirements, and to meet goals and deadlines.
  • Lead implementation of assigned telecommunication systems. Maintain hardware, software, operating systems, peripherals, and Avaya telephony applications such as call management, workforce/schedule management, and call recording.
  • Install, troubleshoot, and resolve issues with enterprise web servers, Avaya Media Gateway G450 and other infrastructure components.
  • Implement patches and other configuration changes necessary to resolve security vulnerabilities.
  • Conduct capacity analysis, develop applicable reports for capacity management and bandwidth and provide recommendations for all devices and services.
  • May require on-call support to resolve system outage or to conduct planned/unplanned system maintenance to minimize impact to customers.

Basic Qualifications

  • At least 7 years of experience operating and maintaining Avaya PBX or similar hardware and software.
  • Knowledge of Avaya Communication Manager, Communication Management System, Workforce Optimization, Contact Recorder, IX Messaging, System Manager, Session Manager, Application Enablement Services and Avaya Virtualization Platform.
  • Skilled at administration of Linux and Windows servers.
  • Expertise at telephony to include PSTN, digital, and VOIP.
  • Clearance: Must have the ability to obtain a TSA public trust.
  • BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. 
  • Additional experience may be considered in lieu of degree

Preferred Qualifications

  • Microsoft Certified Solutions Associate (MCSA) or Microsoft Technology Associate Certification (MTAC)
  • Red Hat Certified System Administrator (RHCSA)
  • Familiarity with Remedy

External Referral Bonus:


External Referral Bonus $:


Potential for Telework:


Clearance Level Required:

Public Trust


Yes, 10% of the time

Scheduled Weekly Hours:




Requisition Category:


Job Family:


Pay Range:

Pay Range $78,000.00 - $120,000.00 - $162,000.00

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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