To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00061001
Location: Remote, United States
Category: Systems Engineering
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: Yes, 100%
Clearance: Public Trust
Referral Eligibility: Ineligible
Group: Civil

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Description

Job Description:

Leidos currently has an opening for a Configuration Management Analyst to support the Digital Innovation for GSA Infrastructure Technologies (DIGIT) program.

This position is 100% telework, but must be U.S. based. Per the contract, U.S. Citizenship is required.

The Configuration Management Analyst will support the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, which is relied upon to account for all IT assets and provide accurate information on IT Service Area components and configurations.  This support provides the sound basis for incident, problem, change, and release management; verifies configuration records against the infrastructure; and corrects any exceptions.

As a Configuration Management Analyst, your responsibilities will include developing, maintaining, updating, and implementing configuration items (CI); control configuration baselines, and conduct financial and physical configuration audits.  CM may include non-IT assets, work products used to develop the services, and Cis required to support the services not formally classified as assets.  This includes data interfaces to internal and external service providers, where assets and CIs need to be controlled (e.g. shared assets).

Contract required qualifications include:

  • Bachelor’s degree
  • 5 - 8 years of configuration management experience
  • ITILv3 or ITILv4 Foundation Certified
  • Operates with appreciable latitude in developing methodology and presenting solutions to problems
  • Contributes to deliverables and performance metrics where applicable
  • Experience with ServiceNow and ServiceNow Discovery, including:
    • Identification
    • Reconciliation
    • Patterns
    • MidServer maintenance
    • Discovery troubleshooting

Contract desired qualifications include:

  • Minimum 5 years of experience as a Configuration Manager
  • Minimum of 2 years ServiceNow Discovery tool experience

Highlights of Responsibilities:

  • Monitor and maintain the health and accuracy of the CMDB by leveraging dashboards and troubleshooting identification, reconciliation, patterns, and midservers.
  • Understand ServiceNow configuration concepts, and assist in documenting configuration management processes and procedures
  • Establish new Configuration Management processes, policies and procedures
  • Utilize external tools (e.g. Bigfix, Vsphere) to store, track, and manage configuration items for reconciliation
  • Lead and support the maintenance for the Discovery module within ServiceNow.
  • Set up meetings with configuration management items (CI) owners to ensure they are following the appropriate policies and procedures.
  • Serve as the representative for Configuration Management in the Engineering Review Board (ERB).
  • Recommend, design, plan, and implement automation to improve the configuration management database (CMDB) processes.
  • Responsible for configuration management (CfM) to include develop, maintain, update, and implement CIs.
  • Create, establish, and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems.
  • Support efficient and effective service management processes by providing accurate and timely configuration information that aids decision making (e.g., to authorize change and release and resolve incidents and problems faster).
  • Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.
  • Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life.
  • Establish procedures for auditing and verifying the accuracy of CIs, adhering to processes, and identifying process deficiencies.

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Ambulate between several buildings

External Referral Bonus:

Ineligible

External Referral Bonus $:

Potential for Telework:

Yes, 100%

Clearance Level Required:

Public Trust

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Systems Engineering

Pay Range:

Pay Range $65,000.00 - $100,000.00 - $135,000.00

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About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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