Leidos has a career for a Field Service Engineer (FSE) to work in the Ft. Bragg/Fayetteville, NC area.
This position will support the Radio Frequency In-Transit Visibility (RF-ITV) program as a Field Service Engineer (FSE) with responsibility for various RF-ITV nodes within commuting distance around the Ft. Bragg and greater Fayetteville area. This is an opportunity to use your Information Technology experience and troubleshooting skills. In this mission we support the US Army, Program Executive Office Enterprise Information System (PEO EIS) Automated Movement and Identification Solutions (AMIS) in maintaining and expanding the technological infrastructure, the largest in the world, which provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS).
•Serve as Subject Matter Expert (SME) to apply in-depth technical knowledge of active RFID wave propagation and understanding of ISO 18000-7 Over-the-Air protocol and collaborates with other SMEs to discuss and validate solutions ideas.
•Design, install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands’ networks and ensure interoperability/sustainability.
•Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%.
•Use various reporting/ collaboration/ communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas.
•Respond to system outages and resolve the problem within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs).
•Analyze and determine when to make emergency and non-emergency purchases to maintain site operational readiness.
•Ensure compliance with all local command procedural and policy requirements.
•Complete Survey Design, Install, and Maintenance Reports for customer delivery after each event.
•Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches.
•Ensure applicable IAVM (Information Assurance Vulnerability Management) are implemented on FDUs.
•Inform RF-ITV Global Operations team members of new or innovative solution design so these approaches can be implemented across the program.
•Ensure Government Furnished Equipment (GFE) assets are physically secure and accounted for, as well as being accurately documented in the ISS database.
•Responsible for all GFE asset lifecycle activity including requesting, receiving, maintaining, Return Merchandise Authorization (RMA), and retiring/disposal of the assets as required for RF-ITV infrastructure operations.
•Independently perform Global Operations missions to include site installations, site de-installations, formal classroom training, and informal military exercise training.
•Provide over-the-shoulder training to customers on RFID hardware/ software as requested.
•Provide a ready for Gov’t customer submission deliverable report upon completion of missions.
•Consult with government business managers to conduct site surveys; analyzing their current business processes and gathering information, photos, and diagrams to recommend read node configurations to implement into the RFID network.
•Provide expert technical advice, guidance, and recommendations on RF-ITV infrastructure within the Area of Responsibilities (AOR).
•Leverage RFID SME expertise to support Beta Test Team to analyze and test newly developed RF-ITV hardware/software components, documents the analysis/test result findings, submit results, and support team discussions.
•Bachelors’ Degree and 4 years of applicable experience; additional years of experience can be substituted in lieu of degree.
•Current driver’s license, own vehicle and able to drive continuously for up to four hours.
•Must be able to climb a ladder or ascend at least 25 feet in a lift (bucket) truck.
•Possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software.
•Must possess at least a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.
•Knowledge of Microsoft Office Suite, Remote Management Software, Windows 7 and 10 and Antivirus Software.
•Must have an active Secret security clearance.
•Prior experience installing, upgrading and/or replacing RFID hardware and software to include Field Data Units (FDUs), fixed and handheld interrogators, Iridium modems, and various versions of RFID Read and Write software.
•Familiarity with TIPS Read/Write and Savi software.
•Familiarity with the Serena Business Manager software.
External Referral Eligible
External Referral Bonus:Eligible
External Referral Bonus $:$3000
Potential for Telework:Yes, 75%
Clearance Level Required:Secret
Travel:Yes, 25% of the time
Scheduled Weekly Hours:40
Job Family:Field Operations
Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.