To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00064218
Location: Reston, VA
Category: Business Development
Schedule (FT/PT): Full Time
Travel Required: Yes, 25% of the time
Shift: Day
Potential for Telework: Yes, 25%
Clearance: None
Referral Eligibility: Eligible
Referral Bonus Amount: $2000
Group: Health

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Description

Job Description:

Healthcare is one of the fastest growing sectors of the US economy, but the industry faces many challenges in delivering value to providers and payers and in improving patient care outcomes in a highly dynamic marketplace. HGS is at the forefront of defining and building solutions to address those challenges using a go-fast agile approach driven by small teams that rely on and value the contributions of each team member.

Health Growth Solutions organization identifies, plans and matures innovative concepts, including emerging technology, to drive differentiation in our solutions and meaningful growth in the dynamic, rapidly evolving healthcare industry.

Job Description

The Health Growth Solutions is looking for Customer Success Managers to support the organization’s growth.  We are looking for energetic, customer-focused sales professionals who can convert customer requirements into differentiated solutions, delivering growth, pipeline maturity and go-to-market approaches to the organization.

Primary Responsibilities

  • Engage with customers to identify new product offerings to meet emerging client needs
  • Understand customers desired outcomes, translate these priorities into actionable plans and then drive execution of these plans with the customer
  • Establish, manage and mature customer call plan and growth pipeline across portfolio
  • Conduct frequent customer meetings to strengthen relationships, conduct gap analysis and continuous customer validation, understand usage and demonstrate the return on investment receiving from the Health Growth Solutions
  • Manage relationships with strategic partners to drive joint opportunities
  • Perform market research to include customer preferences, competitive analysis and competitor strengths and weaknesses
  • Collaborate with Federal BD and capture teams and commercial sales teams to develop win strategies for specific opportunities
  • Develop materials to support customer meetings and gate reviews
  • Lead RFI responses and white paper development; support proposal writing
  • Interacts routinely with all levels of Division, Operation and Group management
  • Use Leidos’ CRM system to track opportunity through sales cycle, document meeting notes and forecast
  • Develop and foster relationships with key strategic partners across healthcare industry
  • Execute go-to-market strategy across portfolio including, but no limited to, market identification, customer engagement, marketing and sales enablement activities, pricing

Basic Qualifications

  • Bachelor’s degree in a related field (business/marketing, engineering or computer science) and a minimum of 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience.
  • Account management experience with forward looking approach and strong commitment to customer success
  • Strong verbal and written communication skills
  • Solid organizational skills to manage a high volume of customer interactions
  • Entrepreneurial approach to business and willingness to learn, adapt and lead change
  • Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
  • Requires functional knowledge and efficiency of Microsoft Applications including Word, Excel, PowerPoint, Outlook and CRM systems
  • Willingness to travel to other U.S. cities to support customer visits.  Estimated up to 25% annually as required.
  • Strong attention to detail
  • Comfortable interacting with all levels of the organization

Preferred Qualifications

  • Prior business development experience and relationships, particularly across Federal and/or non-Federal market space
  • Connections, understanding of, and ability to navigate around Federal and non-Federal innovation organizations
  • Strong financial acumen (understanding of backlog, factoring, book-to-bill, value analysis)
  • Knowledge of software as a service, hospital operations and healthcare IT systems
  • Familiarity with Miller Heiman Strategic and Conceptual Selling and Salesforce

External Referral Bonus:

Eligible

External Referral Bonus $:

2000

Potential for Telework:

Yes, 25%

Clearance Level Required:

None

Travel:

Yes, 25% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Business Development

Pay Range:

COVID Response

Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. 
 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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