The Leidos Defense Group currently has a career opportunity for a Major IT Incident Response Specialist on the AFNCR IT Services program.
The position is located at Joint Base Andrews in Maryland. The technician will support all facets of the Communication Focal Point (CFP) in support of the 844th Communications Group at all three locations to include; Joint Base Anacostia Bolling (JBAB), Joint Base Andrews (JBA) and the Pentagon. This includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains. Travel is not typically required, but contingencies for 24/7 operations may demand an exception. Candidate will be responsible for coordinating efforts, documenting response actions, and reporting statuses according to standardized procedures and instructions. Candidate will support Change Management (ChM) processes, including scheduling system maintenance. Candidate will also support network and system monitoring when required. Daily and direct interactions with CFP leaders, functional area leaders and other support personnel is required.
Requires a Bachelors degree and 4+ years of applicable experience or a Masters degree with 2+ years of applicable experience, additional years of applicable experience will be accepted in lieu of a degree.
Ability to work off hours shift work.
Create briefings from approved templates for daily presentations.
Draft status reports for network incidents.
Demonstrate effective time management and analytical skills.
Demonstrate proficiency with Microsoft Office 365 applications. (PP, Excel)
Demonstrate excellent oral and written communication skills.
Requires an active DoD Secret clearance.
Experience with BMC Remedy or other trouble ticketing systems.
Experience with Department of Defense, Air Force, or other military services.
Experience with network operations, operations centers, and/or 24/7 shift schedules.
External Referral Bonus:Eligible
External Referral Bonus $:$3000
Potential for Telework:No
Clearance Level Required:Secret
Scheduled Weekly Hours:40
Job Family:Field Services
Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
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