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Job #: R-00064315
Location: Chantilly, VA
Category: Systems Engineering
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI with Polygraph
Referral Eligibility: Eligible
Referral Bonus Amount: $5000.00
Group: Intelligence

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Job Description:

The Chief of Operations on the Origin IV program is responsible for the overall success of sustainment operations for a customer’s IT portfolio spanning over 30 systems and across several disciplines, including Service Operations / Call Center, Network Engineering, COMSEC, System Administration, Information Security, Procurement, Asset Management, WAN Services Management, and Configuration Management.  This position manages an O&M team consisting of 65 FTE, providing leadership and direction to the Engineering, Operations, and Security Mangers within the O&M Team.  This person is responsible for the overall strategic vision of the operational baseline as well as the processes and procedures followed by O&M personnel.  The Chief of Operations works closely with the customer, ensuring their needs and concerns are addressed expeditiously, systems are maintained, patched, and properly secured, and that these systems remain operational per defined Service Level Agreements (SLAs).  Additionally, this position ensures all break/fix events are resolved promptly and professionally and that all O&M positions are staffed with highly qualified IT professionals. 

Primary Responsibilities

The Chief of Operations is a Key position on the Origin IV contract and is in charge of the Award Fee portion of the program.  The successful candidate will oversee all IT Operations & Maintenance support in a fast-paced, mission-oriented environment.  He/She will be the primary focal point to the PM and COTR for all operational tasking on program, developing briefings and other reporting materials to status all aspects of the O&M team’s work.  Specific duties include but are not limited to:

  • Providing operations-related technical oversight and guidance over the O&M portfolio of work, ensuring all activities, risks, and interdependencies are identified, documented, tracked, and resolved

  • Ensuring positions are staffed with seasoned and qualified resources who are dedicated to the resolution of IT issues

  • Ensuring all IT systems are in compliance with customer security directives and guidelines

  • Ability to respond to operational issues on a 24x7 basis, ensuring that the appropriate resource is dispatched to perform resolution activities and that the customer is adequately informed

  • Maintaining successful execution of the O&M program within the terms of the customer SLAs and ensuring development of ‘return to green’ plans for any metrics that are not met

  • Performing strategic reviews of all aspects of the O&M team workload, identifying improvement areas and suggesting criteria for development of solutions

  • Identifying standardization activities to achieve efficiencies in policy and process improvements

  • Maintaining up-to-date documentation and procedures for all systems

  • Maintaining effective communications and coordination among Stakeholders for both planned and unplanned outages, including an up-to-date communication plan with calling tree by site

  • Direct management of O&M Managers as well as overall responsibility for a team of 65 FTE

  • Mentoring of first line managers as well as other program personnel in order to build skillsets and encourage growth of team members

  • Financial responsibility for the O&M CLIN

  • Development of briefings and documents such as the bi-annual Award Fee Self-Assessment, Board of Directors level briefing charts, and IT process documentation

  • Ability to take a holistic view of the entire Origin portfolio to assess areas for improvement and lessons learned and work with the larger team to implement process improvements that benefit all aspects of the program (involving close coordination with the Investments Manager and the Chief Engineer)

  • Providing Engineering Change Proposal (ECP) support and responses to the PM for delivery to the customer

Basic Qualifications

  • Requires a Bachelor Degree in Electrical Engineering, Computer Science, or equivalent plus 8 years of experience OR a Masters Degree and at least 6 years of experience which should include 4 years of supervision or leading team or projects

  • Must have a TS/SCI with poly to be considered

  • Working knowledge of industry standards and best practices related to project and program management

  • A minimum of 15 years cumulative experience in an IT field discipline (engineering, project management, etc.)

  • Experience building program plans, schedules, scope, and Work Breakdown Structures in Microsoft Project

  • Experience with programs deploying IT solutions

  • Experience leading large technical teams, including sub-contractors and other government contractors

  • Demonstrated expertise in strategic planning/roadmap development and execution for large operational or complex organizations

  • Experience in the design and development of functional, technical, or security requirements

  • Experience in IT process improvement through software automation

  • Expertise in leading complex organizations in a fast paced operational environment with the ability to quickly shift team priorities as customer priorities change

  • Demonstrated strong leadership

  • Sound technical and project management skills

  • Strong customer service approach

  • Strong communication skills, both verbal and written, including the ability to communicate technical concerns and accomplishments at a management level

  • Attention to detail in writing, reporting, and communicating

Preferred Qualifications:

  • MS or equivalent professional experience and specialized education

  • PMP or equivalent

* As a condition of employment, this position requires the candidate pass both a customer required medical and psychological screening

External Referral Bonus:


External Referral Bonus $:


Potential for Telework:


Clearance Level Required:

Top Secret/SCI with Polygraph


Yes, 10% of the time

Scheduled Weekly Hours:




Requisition Category:


Job Family:

Systems Engineering

Pay Range:

COVID Response

Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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