Leidos is looking for a Licensed inTransition Coach to support the Defense Health Agency (DHA), Research and Development Directorate (J9), Psychological Health Center of Excellence (PHCoE), inTransition program.
The DHA PHCoE inTransition program is a critical program to provide a Transition Support Contact Call Center Program (operationalized by the name “inTransition”) to transitioning service members or veterans who are currently receiving psychological health care (i.e, mental health care or behavioral health care) and wish to receive care at their new destination or with a new provider in their same location, or wish to initiate psychological health care for the first time. This program will establish and maintain a 24 hours a day, 7 days a week (24/7) toll-free contact call support center that operates 365 days per year. Additionally, the inTransition Call Center will be staffed by professionals who are trained and licensed to provide mental health care to bridge the transitional knowledge gap between identification and receipt of psychological health care services for a broad range of users, including Active-Duty Service Members, Reserve Component, National Guard, Coast Guard, and Veterans and their family members.
The Licensed inTransition Coach will provide specialized, one-on-one, coaching to facilitate and support the caller’s transition between psychological health care providers or the initiation of psychological heath care. inTransition Coaches will engage in coaching, to include motivational interviewing techniques, assistance with barrier identification and task planning, information conveying, support and education through regular telephonic contact (weekly, or at the preference of the caller), to encourage continued engagement with psychological health care and promote the caller’s overall participation in their own care seeking and maintenance.
Fluency in the English language, both oral and written
Handling inquiries and requests in a courteous and professional manner
Motivational interviewing (MI), coaching, and interviewing
Listening to and empathizing with service members, veterans, and others (when reaching the PHRC for non-coaching needs) and acknowledging their concerns
Gathering information to determine a service member, veteran, or family member’s needs, apply problem-solving skills, and resolve the inquiry/request effectively
Communicating information clearly, accurately, and completely
Recording all pertinent information accurately and efficiently
Handling crisis and abusive calls in a professional and effective manner
Controlling the pace and flow of the inquiry/request and managing call time effectively
Must be a Licensed Mental Health Professional (social work, psychology, marriage and family therapy, behavioral health counseling)
Must possess at least a 3 years’ experience delivering face-to-face health care and have demonstrated clinical experience in triage, care management, motivational interviewing, and crisis counseling.
External Referral Bonus:Ineligible
External Referral Bonus $:
Potential for Telework:Yes, 100%
Clearance Level Required:Public Trust
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Health Science
Pay Range:Pay Range $42,250.00 - $65,000.00 - $87,750.00
Please note that effective October 1, to enter Leidos facilities in the U.S. and to attend Leidos business events outside of our facilities, employees, vendors, subcontractors, and visitors will be required to be vaccinated or maintain proof of a weekly negative COVID-19 test. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated or able to show negative COVID-19 test results to access facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.