Responsible for new system designs and implementation of audio visual and data system communication networks based off of customer requirements. Will work with audio visual operation technicians and engineering resources to ensure proper configuration and delivery of functional systems. Will additionally assist in troubleshooting audio visual systems and endpoints supporting daily operations. Quickly respond to customer issues regarding AV hardware and programming related issues to resolve on the spot mission impacting problems.
Principal Duties and Responsibilities:
Provide New System Designs, operate and maintain the following ; audio/video equipment to include Cisco Codecs and desktop VTC, Christi Spyder video processors, Barco servers and cubes, Epson projectors, Clearone audio mixers, AMX touch panels and controllers, Bright Sign Media Players, AppSpace application, Extron and Crestron systems, RMS servers
Working knowledge of Microsoft Visio and or CAD for system designs
Provides software and system troubleshooting and support
Must possess strong work ethic; good customer service skills and strong attention to detail
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Provides technical support and training to end-users
Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities
Maintains current knowledge of relevant technology and documents as needed
Participates in special projects as required.
Must be willing and enthusiastic to learn and adapt to new and cutting edge technologies
Must be willing to work with clients to help identify and design based of their requirements
Must be able to prioritize time and efforts appropriately in busy work environment
Must be team player and willing to both share knowledge and learn from others to ensure team's success
Effectively communicates and collaborates with Managers and Administrative staff in support of business objectives
Performs additional related duties as requested.
Position-Specific Demands: Mental; Visual and/or Physical. Must be able to lift and move audio/camera equipment up to 30 pounds.
Must be able to walk distances quickly and comfortably to support large geographically dispersed customer base across large office building
Manages the functionality and efficiency of Audio/Visual systems supporting major conference centers.
Maintains the integrity and availability of systems
8-10 years of directly related experience in systems administration and analysis.
Setup microphones/speakers and maintenance
AV equipment maintenance (as listed above)
Customer Service Skills
AV control systems and programming
End User IT Support Experience
Knowledge in VTC systems and support (as listed above)
Audio Visual experience i.e. AMX; Extron; Christie Digital Video Teleconference experience, Technical written & verbal communication skills (technical writing)
Education & Experience:
Requires Bachelors Degree and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
Experience in lieu of degree
*Active TS/SCI Security Clearance Required. Ability to obtain Poly.
*** TELEWORK IS NOT AN OPTION. Candidate must report to the work site ***
Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. Effective December 8, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.