The Authentication Operations team at Leidos currently has an opening for an Authentication Operations Systems Administrator. The ideal candidate for this position will have 2-4 years' experience as a domain administrator in a multi-domain environment. The ideal candidate will also have 2-4 years' general experience with Active Directory, Windows Server OS, and Identity Management tools in a multi-domain complex commercial enterprise environment supporting DoD customers.
The candidate will be expected to troubleshoot and resolve issues related to Active Directory, Windows Server OS (including services such as IIS), and will be expected to troubleshoot/diagnose any related server or network problems in a complex environment. The candidate will also perform tier 3 work within the One Identity software suite, RMAD, CAAD, CyberARk, CPPM, and other software's related to day to day operations of Leidos Identity Management.
The Auth Ops team day to day operations also includes Tier 3 support for account issues and data syncs between systems, making approved modifications to group policy, ADSS, OU structure, groups and/or accounts, and tier 3 support of Safes and Accounts in CyberArk vault system.
The ideal candidate will possess strong customer service skills, the ability to work through complex technical situations with end users as well as other internal IT support teams, and strong communication skills (both written and verbal). The ideal candidate must be able to document detailed troubleshooting steps taken to resolve a complex technical problems in written form, and will need to create or update documentation/instructions for others to follow. The ideal candidate will also be expected to work with 3rd party vendors (Dell, Axiad, Aruba) to resolve larger scale outages in the environment. Must be able to work independently as well as with a small team.
Please note: Work location for this position will be Telework (or Reston VA; Orlando FL; San Diego CA)
The Authentication Operations Systems Administrator is responsible for the day to day operations of Leidos Active Directory structure. This will include support of Windows Server OS and roughly 100 domain controllers. The Authentication Operations Systems Administrator is also responsible for day to day operations of the IAM systems, and supporting all customer related issues with both AD and IAM systems.
Bachelor's degree in an Information Technology related field and 2+ years of experience related to systems administration. Additional years of relevant experience, professional certifications, and/or training will be considered in lieu of degree.
Strong understanding of Active Directory in a multi-domain environment
Group Policy, ADSS, OU structure design/support, Domain Controller maintenance, Replication, DFS Namespace
LDAP Support for Applications
Tier 3 Account Support
Identity Management Operations
Manage user data and accounts in One Identity Software Suite
Operational support for all tools in the One Identity Suite (ARS, QPM, IDM)
Experience with any Identity Management suite a plus
Strong Windows Server Support
Maintain 100 + Windows Servers supporting Authentication and Identity Management services for 30,000 plus users
Servers are a mixture of Virtual (vSphere) and Hardware
Installing\configuring\troubleshooting backups using RMAD software
Dell Change Auditor support - Creating reports for Audit - Troubleshooting Change Auditor installations on Windows Servers
Aruba CPPM (Radius/TACACS) Support
MS Threat Mitigation Gateway
Pki Tokens / User Certificates
VPN and Remote Access Technologies operational support
Tier 3 VPN User Access support (F5 experience a plus)
Manage User Accounts and Safes
Tier 3 troubleshooting for user access issues
Strong Network Skills
TCP/IP & Sub netting
Soft Token Apps
ClearPass Policy Manager (CPPM)
Working Knowledge of Digital Certificates
Troubleshoot Single Sign On via Active Directory Federation Services (ADFS)
Create / Update technical documentation
Must be able to follow written processes and procedures with minimal supervision
Must be able to complete assigned project work with minimal supervision
Strong Customer Service Skills
Ability to engage multiple teams in troubleshooting efforts
Experience with ServiceNow or similar ITSM tools
Experience with Change management process
Familiar with NIST 800-171
Experience with any Identity Management suite a plus
24/7 On Call Rotation for support of all Authentication Services is required
Position is Overtime Eligible
First Shift Flexible work schedule M-F
Remote / Telecommute Full Time
Travel less than 5%
External Referral Bonus:Eligible
External Referral Bonus $:2000.00
Potential for Telework:Yes, 100%
Clearance Level Required:None
Travel:Yes, 10% of the time
Scheduled Weekly Hours:40
Job Family:Systems Administration
Pay Range:Pay Range $54,600.00 - $84,000.00 - $113,400.00
Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. Effective December 8, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.