This position will assist the ITEMS UFS Release and Deployment/Configuration Management team to facilitate all the change boards for the program to include the Change Advisory Board (CAB) and Engineering Review Board. This person will product meeting agenda, meeting minutes and update all change records according to board discussions. They will be responsible for ensuring process adherence and process improvement of all change management groups and boards. They will work directly with the board chairs and the CM Manager/Lead to ensure to reduce risk or accelerate delivery timelines; ensuring repeatable processes and current documentation. This team member will coordinate with the government’s board facilitators to ensure smooth transitions between the contractor and government boards when necessary.
The ITEMS UFS program is an Information Service Provider (ISP) contract that delivers and maintains user facing (IT) devices, worldwide, including: workstations and desktop software (thick images and virtual desktops) across many teams and baselines; printers, plotters, telephones, conference room audio-visual equipment, personal IT devices, etc. and related configuration and maintenance documentation.
This hands-on role requires attention to detail, with very good organization skills and ability to pivot between highly visible customer priorities: a combination of inflexible and shifting deadlines.
This role joins a good-nature team who are motivated to take their teamwork and process maturity to the next level. This role provides excellent visibility of the hardware/software change management and must work across the program and interfacing organizations. This role provides opportunity to analyze cross-team requirements, workflows and tools, socialize trade-offs and build consensus, then drive improvements. Your ideas, suggestions and concerns will be welcomed.
Guide tool and process changes into operational environments, across operational organizations
Work to understand and use program and customer CM tools, especially ServiceNow
Maintain documentation and create CONOPS
Assess workflows and environments, driving efficiencies and environment consolidations
Help teams assess software CM controls and drive needed actions to improve posture and consistency
Create metrics and drive efficiencies
Drive problems to closure, engaging needed stakeholders to reach solutions
Drive process changes to CM
Attention to detail
Experience using tools such as, ServiceNow and JIRA
The candidate will be expected to help develop and maintain Change Management Metrics
Strong communicator who shares information across stakeholders, including customer,
Basic engineering understanding to be able to decipher meeting content
Process improvement skills
Work with the Change Management Lead to drive metrics creation and reporting
Prior CM experience
Education & Experience:·
Requires Bachelors Degree and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
Experience in lieu of degree.
***CANDIDATE MUST REPORT TO WORK EVERY DAY. NO OPTION TO TELEWORK.****
Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.