To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

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As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00068549
Location: Baltimore, MD
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: Yes, 50%
Clearance: Public Trust
Referral Eligibility: Ineligible
Group: Health

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Job Description:

The Government Health and Safety Solutions has an opening for a Network Engineer.


  • Plan, design and implement local and remote Cisco voice communications hardware, software and procedures.
  • Maintain technical expertise in identifying, evaluating, selecting or developing voice and/or video systems.
  • Oversee and maintain voice network configurations.
  • Prepare or ensure that appropriate voice network documentation exists, including operational instructions and diagrams.
  • Provides regular monitoring and voice network analysis regarding short and long-range planning for in-house systems.
  • Design networks or portions of networks that include selection of hardware and software packages.
  • Perform installation, testing, maintenance of documentation and support of Voice Communications network infrastructure components.
  • Evaluate and recommend voice communication network technologies to enhance capabilities of the infrastructure.
  • Maintain technical expertise in areas of voice network hardware and software.

Required Education/Experience.

BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. Experience may be substituted in lieu of degree.

Basic Qualifications

  • Perform design, integration, and analysis for a Cisco voice telecom system.
  • Voice over Internet Protocol (VoIP) – Cisco hardware and management tool experience
  • Cisco Call Manager
  • Meetingplace/WebEx
  • LAN/WAN networking equipment and protocols
  • Develop, support and maintain operations of Cisco voice communication technologies within the CMS environment and associated sub-systems including, SIP integration, moves, adds and changes, fault isolation and resolution, and end-user support
  • Daily duties will include responding to customer originated trouble tickets and service request along with planning and executing controlled changes within the infrastructure
  • Services provided will include customer moves/adds/changes and may require after hours and/or weekend support
  • Provide support to engineering and proposal development teams in the design and deployment of new technology infusions
  • Demonstrated understanding of the Cisco Voice Network infrastructure and best practices Technical knowledge of trunking, VoIP phones, and wiring
  • Extensive hands-on experience with Cisco voice communication technologies
  • Provide desk side user education for use of phone and voice mail

All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.

Preferred Qualifications

A high level of familiarity and experience with the following networking/telecom technologies

  • IPv6
  • Automated Call Distribution (ACD)
  • Experience with Remedy Incident and Service Request management workflow
  • Data Communications Networks, Teleconferencing, Mobile Devices
  • Proficiency in evaluating business requirements, processes, technologies, applications, and information systems
  • Presentation, written and oral communication skills
  • Possess excellent logical and analytical skills
  • Knowledge and experience in proposal development.
  • Project implementation background.
  • Experience with Avaya and/or Microsoft based voice communication systems
  • Voice and VoIP IMACs Support
  • Voice Mailbox Management
  • Maintains the cable infrastructure.  Leads cable pulls, patch panel discipline & desktop terminations.
  • Cisco Certified Network Professional (CCNA) or higher certification
  • Ability to understand and assist in solving telecommunication problems or telecom network infrastructure issues
  • Ability to effectively communicate with a broad base of end users
  • Good judgment and analytical skills; as well as follow-up and organizational skills
  • Intermediate to advance Skills with Microsoft office and Visio

Pay Range:

COVID Response

Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry.  Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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