To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

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Job #: R-00068579
Location: St. Louis, MO
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: Top Secret/SCI
Referral Eligibility: Eligible
Referral Bonus Amount: $5000
Group: Intelligence

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Description

Job Description:

The Leidos Intelligence Group currently has an opening for a System Administrator to work in our St. Louis, MO office.  This is an exciting opportunity to use your technical skills helping the Information Technology Enterprise Managed Services (ITEMS) User Facing Services (UFS) mission at the National Geospatial-Intelligence Agency (NGA).  In this mission, we provide NGA with a bridge to the future, strengthening critical ISP services to mission users, harnessing the capacity of current and emerging Intelligence Community Information Technology Enterprise (IC ITE) services, and delivering the Power of GEOINT into the hands of users supporting critical time-sensitive missions. Our team operates and sustains UFS for NGA, provide continuous improvement in the effectiveness and efficiency of UFS, implement special orders to rapidly support mission needs without disrupting daily operations and posture NGA to transition to future IC DTE service offerings.

This System Administrator serves as a member of the Infrastructure Services Enterprise Account Creation team. Support includes baseline procedures for creating network accounts and tasker response for special program account requests. Maintains SOPs, knowledge articles via Service+ and other necessary artifacts to educate customers and inform team members on process and procedures. Maintains workflow of reviewing, vetting customers, and creation of network accounts and special access account requests. Utilize tools and resources available, such as C-cure and Peoplesoft to validate customer clearance status. 

Primary Responsibilities:

  • Monitor ticket queue and email for account creation requests and taskers.

  • Evaluate requests to determine whether the necessary information has been provided for processing of network accounts/special accesses requests.

  • Coordinate collection of required information necessary to obtain security approval and complete request.

  • Validate customer clearance and status in Peoplesoft based on the briefing requirements for each network or special application. (Within 24 business hours of request submission).

  • Create accounts and privilege user accounts, adhering to appropriate security protocols.

  • Candidate must be able to work independently and in a group environment.

  • Maintain appropriate level of technical competency in areas of responsibility to recommend appropriate account information. 

  • Manage day-to-day Account request and login issues

  • Oversee Troubleshooting on file transfer issues

  • Ensure the validation of user’s clearance with site security

  • Provide helpdesk support for account issues and respond to customer.

  • Participate in team collaboration for producing and enforcing policies and procedures.

  • Develop documentation such as SOPs, email templates to send to customers,

  • Candidate must have knowledge of IT concepts such as TCP/IP, IT security concepts and practices, and networks.

  • Organizational and multi-tasking skills, ability to quickly grasp and set priorities in a fast paced and highly flexible environment. 

  • Strong communications skills (verbal and written) with strong interpersonal skills

  • Manage tools and equipment, ensuring proper labeling, inventory and control

  • Ability to work with a diverse team and provide technical direction/oversight, coordinating and scheduling preventative maintenance & outages while mitigating impact to client.

  • Experience using Service+, 

  • Familiarity and experience with Active Directory and/or LDAP, and C-Cure.

  • Highly developed customer service skills and intuition

Basic Qualifications:

  • Current DoD 8570 Certification, primary certification is Security+

  • Candidate must be a U.S. citizen with an active TS/SCI clearance and willing to obtain a Polygraph.

  • Knowledge of Windows Server 2012R2 and 2016 

  • Must be able and willing to work flexible shifts as required. 

  • Must be able to communicate by phone and in person with customers and appropriate organizations.

Education & Experience:

  • Requires high school diploma or equivalent and 3 – 5 years of prior relevant experience.

*** TELEWORK IS NOT AN OPTION. Candidate must report to the work site ***

Pay Range:

COVID Response

Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry.  Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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